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=_ = Statement of Work for ServiceElite <br />Both of us agree to add the following Services as part of our Service Elite contract. <br />iSeries Software Services <br />Alert provides automatic weekly notification of the following for selected IBM Products: 1) High Impact and Pervasive Authorized Program Analysis <br />Reports (called "HIPER APARS ") and 2) any Program Temporary Fixes IBM discovers to be defective (called "PE PTFs "). IBM provides nofification <br />via your choice of available delivery methods. <br />IBM Responsibilities <br />IBM will provide you Alert notifications regarding each of your specified iSeries systems based on the parameters you choose when setting up this <br />Service. If you implement IBM Service Agent, IBM will tailor the maintenance information that it provides to you for your specific environment. <br />Your Responsibilities <br />If you do not currently have an IBM Registration ID, you agree to obtain one at httas:// www. ibm .coMaccounUoro9le /us ?oaae =rea. The IBM <br />Registration ID must be used to 1) access the Alert Web site, 2) set up your preferences for Alert notifications, and 3) indicate which type of <br />notifications you choose to receive. <br />Each of us agrees that the complete agreement between us about these Services consists of 1) this Statement of Work and its Change Authorizations and <br />Schedules, 2) the referenced Attachment, 3) supplemental terms referenced in any of the documents in 1 and 2 above, and 4) the referenced Agreement. <br />Accordingly, in entering into this Statement of Work you acknowledge that you are not relying upon any representation made by or on behalf of IBM that <br />is not fully and expressly set out in the documents specified above, such as the results of any Services. By signing below, both of us agree to the terms <br />of this Statement of Work without modification. <br />As used in this Statement of Work, "you" and "your" refer to the Customer Company identified below. <br />Agreed to: pp /1 Agreed to: <br />CITY OF SUNN''rN r-'' LES A r I International Business Machines Corporation <br />By <br />By <br />Authored signature ulhorized signature <br />Name (type or prin or 1_ 1".. VpXq f Acss +. (2ily Mar. Name (type or pn �`. AX <br />Date: 11I3LS101p j U Date: t /Z f/d <br />Customer Number: 00722462 Reference Agreement number. SSP4402 <br />Customer address: <br />Reference Attachment number: MAS27BT <br />C.o \ktn s AVe^of✓ J t ) Statement of Work number: AS27BT <br />ATE 250 <br />SUNNY IS BCH FL 33160 -3635 +4 6� IBM Address: <br />Customer telephone number: L305)9'it'i_0to O(o IBM CORPORATION APPI <br />4111 NORTHSIDE PARKWAY <br />Customer billing Address: ATLANTA, GA 30327 AND <br />AVNETINCAVNETINC <br />A P TT400 09263 <br />2021 LAKESIDE BLVD <br />RICHARDSON TX 75082 -4301 <br />Z125- 7228 -02 4 12006 (MK076)) contract AS278T (prepared 07/21/06 10:32 AVJMAR <br />AS TO FORM <br />Page 1 of 1 <br />SIB <br />