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PERFORMANCE EVALUATION SURVEY <br />VILLAGE OF BAL HARBOUR RFP NO. 2418-04, <br />UTILITY SYSTEM VACUUM TRUCK AND VIDEO SERVICES <br />Company Name: EnviroWaste Services Group, Inc. <br />Point of Contact: IRO TAMW ?A <br />Phone and email: info@envirowastesg.00m 305-637-9665 <br />Nature of services provided: Sewer Cleaning Services <br />Please evaluate the performance of the Contractor Firm and/or Project manager. A score <br />of 10 means you are very satisfied and have no questions about hiring them again, and a <br />score of one is if you would never hire them again because of very poor performance. <br />Please indicate by "N/A" if there is a criteria that does not apply. <br />NO. CRITERIA <br />1 Ability to perform the requested services 10 <br />2 Accessibility of firm's staff and principals kc) <br />3 Ability to ensure the project is completed on-time and within budget <br />4 Responsiveness to <br />S Quality of services provided <br />6 Quality and accuracy of on-site i pection <br />7 Ability to respond to feedback J� <br />S Professionalism kc] <br />9 Overall customer satisfaction 11D <br />Overall Comments: <br />Company providing Referral: _ �OF (.�gN ry�Lr <br />SCORE <br />(1 to 10) <br />to <br />Contact Name: L)O—X LS1 <br />Contact Phone and e-mail: �5o5 A(a()r „�1,,___., . C <br />Date of Services: <br />Dollar Amountfo <br />Thank you for your time and effort. Please return this form to John Oldenburg at 655 96ti' <br />Street, Bal Harbour Village, Florida 33154, or by email at ioldenburg@balharbourfl.gov <br />31 <br />