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Bid No. 19-08-02 Janitorial Maintenance Services for City of Sunny Isles Beach 4 9/23/19 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. CORPORATE LEADERSHIP In addition to our on-site staff, JOliva’s corporate team will provide on-going assistance for the Sunny Isles Beach locations. Our corporate team’s involvement starts at the pre-bid meeting, and continues through the start-up and transition period, and then will deliver ongoing support for the location. We will provide:  Leadership  Technical Support  Human Resources  Other specialized Support The following group of experienced leaders will play an important role in the transition: REGIONAL PROJECT MANAGER – Jose Grau is available daily, to confer with you on the success of the facility services functions and ensure that the service meets your objectives and timetable. Mr. Grau makes regular Quality Control inspections and conducts meetings to train and update our on-site staff. JOliva management offers state-of-the-art service options, and helps you devise long-and short-term goals based on collective experience. VICE PRESIDENT OF OPERATIONS – Julio Oliva provides overall planning, direction, training and control to our customers within the US. His actions support client satisfaction and growth for our facility services in the region. Julio will play an important role in the transition to JOliva Enterprises and will visit your facility regularly to provide support. Our goal is to respond to your needs quickly and effectively. In addition to reporting to contract management, your Regional Project Manager will report to him. He has the overall responsibility to see that the objectives of the City of Sunny Isles Beach are met. Julio has the responsibility of ensuring that the appropriate JOliva resources are applied to provide you with the highest-quality, most cost-effective service possible. HUMAN RESOURCES/CONTRACT MANAGER – Michelle Stahl supports the on-site staff by providing ongoing training programs, labor planning, and recruitment services. Michelle is also involved in administering Quality Control documentation, administration services and management development. Other responsibilities include affirmative action plans, measuring and monitoring performance, OSHA and EEO compliance.