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SOUTHEASTERN | CITY OF SUNNY ISLES RFP 19-12-01 <br />STAFFING <br />Southeastern will provide a dedicated account management team to the City of Sunny Isles. Your Strategic <br />Sales Executive is Ken Justilien, and he, along with Mary Jo Lynch, Director of PreMedia will manage all facets <br />of your account. We anticipate exceeding your expectations in performance and execution. <br />Southeastern has nearly 200 associates comprised of offset, digital and wide format printing technicians, <br />prepress, customer service, mailing, plus warehousing and logistics associates between our redundant <br />manufacturing facilities in Hialeah and Stuart, FL. Our associates are HIPAA compliant and G7 certified. Our <br />scalable workforce enables us to grow as projects demand. <br />See attached organizational chart for each location. <br />See attached bio sheets for Ken Justilien, Cathy Brewer and Christine Bitner. <br />APPROACH/METHODOLOGY <br />Once the scope of the project is understood, our production team will recommend efficiencies in production <br />and manufacturing. Estimates will be generated for approval, with guidelines supplied to upload digital files <br />to Kodak InSite, our prepress portal which auto checks all files, providing reports for any errors and online <br />approvals. The project will be managed by your Strategic Sales Executive and Client Services Representative <br />as it moves through production to final completion and delivery. <br />Timelines and Deadlines: Please reference Schedule of Proposed Services in our Qualifications response <br />regarding ability to meet desired timetables. <br />Disaster Recovery: See SE_Miami Disaster Preparation Guide, attached. <br />Quality Assurance: We have detailed processes in place from order entry, through the entire production <br />cycle encompassing all departments that include quality control measures to ensure each job is produced <br />according to specification. <br />COST OF SERVICES <br />See attached estimates for each project included in the scope of this RFP. <br />Stuart 3601 SE Dixie Highway, Stuart, FL 34997 | 800.226.8221 | P 772.287.2141 | F 772.288.3988 <br />Miami 950 SE 8th Street, Hialeah, FL 33010 | P 305.885.8707 | F 305.888.9903 <br />info@seprint.com | seprint.com 5