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SKILLS <br />Professionally eager to leverage 10 <br />yrs of mgt experience and 7 in <br />maintenance operations Mgt. <br />Highly organized, efficient and <br />skilled in many areas and <br />applications of the landscape <br />industry. <br />KEY AREAS OF EXPERTISE <br />Horticultural Knowledge <br />Operations Management <br />Site Safety/OSHA Compliance <br />Quality Control <br />EDUCATION &TRAINING <br />FNGLA Certified Landscape <br />Technician <br />Florida BMP Certification <br />Basic Tree Trimmer Certification <br />VisualScape Inc., Miami, FL <br />Lawn maintenance Company established in June 2011. The <br />main focus of the Company is to provide lawn maintenance <br />services and installation to commercial properties <br />throughout Florida. VisualScape has an emphasis on <br />premier customer service and quality along with an <br />experienced team that can provide full landscape services to <br />its client base. <br />CRM Manager: June 2017 —Present <br />• Responsible for high levels of customer service for <br />owners, property managers, government agencies & <br />general contractors <br />• Develop relationships with key customers and <br />vendors <br />• Responsible for the scheduling, hiring, and <br />management <br />• Determine the appropriate equipment and staffing <br />levels needed per project. <br />• Inspect construction & enhancement projects for <br />efficiency, productivity, and quality control. <br />• Ensure a safe environment for employees, customers <br />and the general public resulting in reduced <br />workplace accidents for the Enhancement team. <br />2012-2017- Landscape Management <br />FL -Maintenance Operations Manager /Customer <br />Relations/ <br />Review all maintenance contracts and adjust schedule and <br />personnel to fit accordingly. <br />