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TABLE OF CONTENTS <br />Letter of Intent....................................................................................................................................................................................... <br />.............. 2 <br />1. Company Information ................................................................................................................................................................................ <br /> 3 <br />Litigation ............................................................................................................................................................................................ <br />.............. 3 <br />Approach to Start-Up Operations & Proposed Maintenance Plan ................................................................................................................ 4 <br />Proof of Insurance .................................................................................................................................................................................... <br />....... 7 <br />2. Qualifications ..................................................................................................................................................................................... <br />......... 8 <br />Financial Statement ................................................................................................................................................................................... <br />.... 17 <br />Benefits of Hiring SFM Services ..................................................................................................................................................................... <br /> 39 <br />The Right Choice ...................................................................................................................................................................................... <br />...... 39 <br />Equipment ............................................................................................................................................................................................. <br />........ 41 <br />Licenses & Certifications ............................................................................................................................................................................. <br />.. 48 <br />Hiring Format ......................................................................................................................................................................................... <br />........ 61 <br />Shannon Melendi Act/ Background Checks .................................................................................................................................................. <br /> 61 <br />Methodology ........................................................................................................................................................................................... <br />...... 62 <br />Blueforce Time and Attendance System ....................................................................................................................................................... <br /> 63 <br />Drug Free Workplace Program ...................................................................................................................................................................... <br /> 64 <br />Uniform & ID’s ........................................................................................................................................................................................ <br />....... 65 <br />Distictive Services Offered ........................................................................................................................................................................... <br />. 66 <br />Disaster Recovery Services ............................................................................................................................................................................ <br /> 67 <br />Event Cleaning ........................................................................................................................................................................................ <br />....... 70 <br />Community Involvement ............................................................................................................................................................................... <br /> 71 <br />3. Staffing ........................................................................................................................................................................................... <br />........... 73 <br />Key Personnel Resumes ................................................................................................................................................................................ <br /> 77 <br />Proposed Organization Chart ........................................................................................................................................................................ <br /> 84 <br /> <br />Safety & Training Program ............................................................................................................................................................................ <br /> 85 <br />Training Overview ..................................................................................................................................................................................... <br />.... 86 <br />Employee Safety BBQ ................................................................................................................................................................................... <br />. 87 <br />Quality Control ....................................................................................................................................................................................... <br />....... 88 <br />Service Quality Measurements/Metrics ....................................................................................................................................................... <br /> 89 <br />4. Bid Forms .......................................................................................................................................................................................... <br />........ 90 <br />5. References ......................................................................................................................................................................................... <br />..... 111 <br />Reference Letters ..................................................................................................................................................................................... <br />... 113 <br />6. Availability ....................................................................................................................................................................................... <br />....... 116 <br />7. Contract Forms ..................................................................................................................................................................................... <br />.. 117 <br /> <br />1 <br /> <br />