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• Customizable Reports <br />In addition to these reports, contact Premium Fleet Services Account Manager, who has advanced <br />query tools that satisfy complex reporting needs not covered by our standard reports, to order <br />custom reports. WEX will be able to demonstrate this functionality in a Demo setting should the <br />evaluation like to see what our WEXOnline° module is capable of. <br />5.13 Reports When Data is not available <br />Average turnaround times can vary depending on the type of data/report being requested and <br />when the request is made of WEX. However, typical requests and responses usually take less than <br />24 business hours and are answered the same business day. The WEX Relationship Management <br />team will work with Purchasing Entity on the initial request to ensure we are aware of any <br />timelines, restraints or deadlines that the requesting State or Agency faces. Furthermore, <br />whenever possible we communicate how long we anticipate a specific request to take. Some <br />requests may require WEX to, for example, reach back out to a merchant for clarification or more <br />information. This can add time, but is something WEX will work to communicate upfront with the <br />requesting entity. <br />5.14 Standard or'canned' reports available and who has authority to view them. Include description <br />of search capabilities criteria and methods available. <br />The standard reports available in the WEXOnline® Reporting module are provided and described <br />below. The authority to view various reports depends on the permissions assigned to a user <br />within WEXOnline°. Search criteria and methods can vary based on the types of reports but they <br />are typically searchable over a various levels in the hierarchy. Users can be limited to show only <br />the levels of access they have within the hierarchy. Search criteria can include date ranges, report <br />types, filter options, billing cycle, transaction date, posting date various other measures to <br />populate the necessary data from the module. <br />Management Reports provide a view into the entire portfolio, illuminating trends and areas for <br />possible savings. Available reports include: <br />ReportFrequency <br />Delivery <br />This report provides current and previous monthly summary <br />Major Fleet <br />information by account, by brand, outlining total spend, fueling <br />Activity Report <br />spend, gallons, and average PPG. The report helps fleets identify <br />WEXOnline <br />Monthly <br />which merchants they are using and whether they could save by <br />switching to brands with a lower PPG. <br />This report is a rolling 13-month review of data consisting of the <br />following reports: portfolio summary, spend report, gallon report, fuel <br />type usage snapshot, premium fuel gasoline spend, non -fuel spend <br />Account Review <br />snapshot, average price per gallon (gas and diesel), transaction report, <br />WEXOnline <br />Monthly <br />activation report, brand report (gasoline, diesel and maintenance). <br />This report allows fleets to identify areas of opportunity (such as <br />excessive premium fuel use). <br />This report outlines savings opportunities by account, driver and/or <br />Opportunity <br />vehicle by benchmarking purchases at a zip code level against the <br />Report <br />entire WEX portfolio. This report provides insight into where drivers <br />WEXOnline <br />Monthly <br />are fueling, identifying ways to save by fueling at lower cost stations <br />near their routes. <br />MASTER AGREEMENT No. 00819 — FLEET CARD SERVICES PAGE 97 OF 138 <br />