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WEX PRIVATE SITE CARD SALE FREQUENTLY ASKED QUESTIONS <br />How does it work? <br />Drivers swipe their WEX fuel cards through the Purchasing Entity's WEX-certified equipment reader and enter a Driver <br />ID and the vehicle's odometer reading. The transaction information is transmitted by the network to WEX for approval. <br />In a matter of seconds, a driver using an authorized card can begin fueling. All of the Purchasing Entity's transaction <br />information appears on their WEX purchase report. <br />What equipment will a Purchasing Entity need? <br />A purchasing Entity will need to purchase a card reader (or upgrade existing equipment) to match WEX and network <br />requirements (see certified equipment vendor list). <br />What is the cost? <br />There is a one-time set up fee that is waived and a $0.15 per transaction fee. Costs to purchase new card readers (or <br />upgrade current equipment) vary by vendor so the Purchasing Entity will need to negotiate their purchase. <br />Are there other costs that might be associated with set up? <br />Depending on Purchasing Entity's chosen network and equipment vendors, there could be additional hardware and <br />software costs. Please contact the Purchasing Entity's providers for more information. <br />How does a Purchasing Entity sign up? <br />Just complete the enclosed Private Site Agreement and submit it to WEX. <br />What equipment provider would WEX recommend? <br />WEX provides the Purchasing Entity with a certified equipment vendor list to choose from. The Private Site <br />Owner/operator is responsible for the purchase and upkeep of the equipment. <br />Who do 1 contact with issues regarding incorrect product coding or reporting from the <br />Purchasing Entity's equipment? <br />The Purchasing Entity's vendor or network will be able to ensure proper downloads and configurations are reporting <br />correctly. <br />What is a network? <br />A network is a third party processor who sends a transaction files from the Purchasing Entity's equipment to WEX for <br />electronic processing. <br />What information should a Purchasing Entity provide the network helpdesk if they need to <br />call? <br />Be sure to have the Merchant/Terminal ID for the location the Purchasing Entity is calling for. This along with the <br />Network Contact numbers can be found on the Welcome Packet received from WEX. <br />If a Purchasing Entity participates in Rebilling, how do they receive the funds for the fuel used <br />by visiting fleets? <br />Upon enrollment, WEX will collect the Purchasing Entity's banking information to set up ACH payment. The funds <br />for visiting fleet transactions will be automatically deposited in their account under the payment term of <br />their contract. <br />If 1 allow visiting fleets to fuel at my location, how will I be able to keep track of those <br />transactions? <br />Each month, WEX will send you a private site merchant report. The report will provide detail on all visiting fleet <br />transactions. In addition, your transaction detail report will include both local and visiting fleet transactions. <br />MASTER AGREEMENT No. 00819 — FLEET CARD SERVICES PAGE 65 OF 138 <br />