RFP 22-03-01 GATEWAY PARK RENTAL MANAGEMENT

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City of Sunny Isles Beach |Request for Proposal No. 22-03-01 24 c. Provide a list of preferred vendors. d. Discuss the availability of adequate personnel to perform these services and describe the proposer’s equipment and facilities, if any. e. Describe and document the extent of repeat business the proposer has achieved. f. Provide any other information that may be helpful in demonstrating competency to provide the requested services. 4. Scope of Work (Operational Plan) (15%) a. Proposed plan shall be in a format of a scope of work that can be incorporated into the Services Agreement at the City’s option: * Detailed hours of operation, procedures for controls over money, staffing, marketing, etc. * Services offered. * Customer Service Standards: * Responsiveness to the public requests * Ability to provide a tour to prospective clients * Conflict resolution * Standard Operating procedures for: * Day of event management * Load and unloading of equipment, materials, and supplies * Set up and take down, including after event clean up 5. Approach to Meet City Events and Revenue/Expense Goals (15%) a. The City goals and expectations are provided throughout the document and are highlighted as follows: * Define the highest and best use of the facilities for event users. * Optimize the use of the facility for weddings, corporate events, and other occasion purposes. b. If the proposer elects to provide a phased in approach to these goals, the time frame for achievement (if possible) should be specified. c. Discuss the proposer’s approach to meet changing needs in a flexible and effective manner. 6. Revenue Generation (20%) a. Propose a recommended compensation structure to the City for this scope of work, maximizing the proposer’s ability to provide highest and best use for the City’s Gateway Center, such as a set monthly fee or commission on revenue generated. b. Gateway Center is expected to generate revenues from weddings, corporate events, and other occasions, as well as other local events the proposer is able to market and attract. c. Specify over the life of the agreement (specify an amount for Years 1 through 5) how the proposer envisions that the revenues will be allocated to event expenses, to the proposer (management fee and profit structure), maintenance, repair, management/administration, capital repair escrow account, etc. Provide an annual business plan.