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",r OF suo P" <br />City of Sunny Isles Beach I Request for Proposal No. 22-03-01 M <br />c. Provide a list of preferred vendors. <br />d. Discuss the availability of adequate personnel to perform these services and <br />describe the proposer's equipment and facilities, if any. <br />e. Describe and document the extent of repeat business the proposer has achieved. <br />f. Provide any other information that may be helpful in demonstrating competency to <br />provide the requested services. <br />4. <br />Scope of Work (Operational Plan) (15%) <br />a. Proposed plan shall be in a format of a scope of work that can be incorporated <br />into the Services Agreement at the City's option: <br />* Detailed hours of operation, procedures for controls over money, staffing, <br />marketing, etc. <br />* Services offered. <br />* Customer Service Standards: <br />* Responsiveness to the public requests <br />* Ability to provide a tour to prospective clients <br />* Conflict resolution <br />* Standard Operating procedures for: <br />* Day of event management <br />* Load and unloading of equipment, materials, and supplies <br />* Set up and take down including after event clean u <br />5. <br />Approach to Meet City Events and Revenue/Expense Goals (15%) <br />a. The City goals and expectations are provided throughout the document and are <br />highlighted as follows: <br />* Define the highest and best use of the facilities for event users. <br />* Optimize the use of the facility for weddings, corporate events, and other <br />occasion purposes. <br />b. If the proposer elects to provide a phased in approach to these goals, the time <br />frame for achievement (if possible) should be specified. <br />c. Discuss the proposer's approach to meet changing needs in a flexible and effective <br />manner. <br />6. <br />Revenue Generation (20%) <br />a. Propose a recommended compensation structure to the City for this scope of work, <br />maximizing the proposer's ability to provide highest and best use for the City's <br />Gateway Center, such as a set monthly fee or commission on revenue generated. <br />b. Gateway Center is expected to generate revenues from weddings, corporate <br />events, and other occasions, as well as other local events the proposer is able to <br />market and attract. <br />c. Specify over the life of the agreement (specify an amount for Years 1 through 5) <br />how the proposer envisions that the revenues will be allocated to event expenses, to <br />the proposer (management fee and profit structure), maintenance, repair, <br />management/administration, capital repair escrow account, etc. Provide an annual <br />business plan. <br />City of Sunny Isles Beach I Request for Proposal No. 22-03-01 M <br />