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Calvin, Giordano & Associates, Inc. �4e � A SAFEbuilf COMPANY i r 1] L� Quality Assurance/Quality Control (QA/QC) CGA's QA/QC process is an ongoing evaluation of all project decisions and deliverables produced during the entire life of the project to ensure compliance with the highest professional standards, contractual obligations and commitments. All team meetings will address quality by measuring our progress against the client's needs and expectations, as well as ensure that all product, technical, budget and/or schedule requirements are met. CGA performs QA/QC of the plans and specifications at 30%, 60%, 90%, bidding phases, and prior to issuance of final Construction Documents. At each of the project progress levels, the design plans and specifications are first reviewed by the EOR for Quality Assurance and then routed for Quality Control review by the CADD Manager, an Independent Professional Engineer, the Construction/CEI Director, and the Quality Control Director. The comments are addressed and responded to prior to next milestone of the project. Responses to each comment are controlled by color -coding on the plans to determine which comments have been addressed or not and if they have not been addressed, a response stating why is marked directly on the set. During the subsequent review, the previous comments/responses and a revised set are routed through the same process. By involving the whole team in the entire project quality process, a sense of ownership develops, which keeps team members focused on quality throughout the entire project. CGA also submits plans and specifications to the client for their own review and response after performing the cross -discipline review of the designs. The constructability review performed by a member of the CEI department specifically ensures that the plans make sense from a construction perspective and is intended to minimize potential problems in the field during construction. CCA's QA/QC process intends to reduce the risk for construction change orders, errors/omissions and ensures that the construction documents are biddable and constructible. Our multi -disciplinary approach, in-depth experience, and broad range of services enables us to effectively and seamlessly coordinate with our clients, other disciplines and consultants, and the multitude of public and private agencies necessary to keep our projects on track and on schedule. As part of efficiency in the design process, the CGA team sets up pre -application meetings with the review agencies and gets feedback early in the design process, particularly with regards to drainage and environmental permitting. The Environmental staff will work closely with the design team to ensure impacts to natural resources are avoided or minimized while still achieving the Client's vision with constructible and permit -able plans to avoid delays with the permitting agencies. Environmental staff will conduct benthic and other resource inspections within the time frames required by the jurisdictional agencies to ensure acceptance of the report(s) by the agencies. Permitting should begin as soon as initial design plans are available for the approved design. CGA will also run permitting through multiple agencies concurrently to avoid delays. Submitting application packages that are complete, concise, well organized and address all the specific issues of the permitting agency avoids processing delays. It is important to maintain constant communication with the application reviewers and immediately respond to any questions or comments they may have. As part of the overall Quality Control process, CGA also requires a Basis of Design Report (BODR) to accompany each project. This living document tracks all design decisions through the life of the project with references to the specific code section, page, and version. Additionally, the BODR houses the "issue log" previously discussed in this response as well as reference to the conflict matrix. The BODR also contains checklists for each QC submittal to ensure that the appropriate information is submitted at each phase. The BODR is then routed with the QC submittal so the reviewer is provided with documentation and history on the project design decisions and background. This helps the efficiency of the overall process by reducing the amount of general questions from the reviewers, predominately the independent review and the CEI reviewer as they are not involved with the project every step of the way. As noted previously, CGA will provide the County with a project specific Quality Control plan with each work authorization so there is a full understand by both the County and the project team of the process to be followed for each specific project. CGAs file structure allows for accurate record keeping of all documents transmitted as well as email correspondence. Additionally, CGA scans each set of QC marked -up plans and responses and saves them to the project file for future reference and coordination. CGA firmly believes in sound, "hands-on" project management and the quality assurance/quality control programs as a means to ensure that the client receives the desired service and product. CGA takes pride in its efficiency and responsiveness when undertaking any project, regardless of the magnitude of the services. We strive to develop a relationship with our clients by listening to their needs. By fully identifying the needs of the County, an effective service and product can be provided with minimal modifications. City of Sunny Isles Beach I RFQ #22-06-01 1 Continuing Services for Landscape Architectural Services CCNA 44