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4. KEYS TO SUCCESS <br />Product quality: <br />The products we buy are from the highest quality. We buy from the top south Florida vendors. See <br />attached list for Major Vendor Names and Contact information. <br />Service: <br />The service will suffer if is not of the highest quality ,therefore each member of the staff will be <br />courteous, efficient, and attentive. Mauro, our assistant manager will hold Staff meetings weekly to <br />discuss training procedures and related issues. <br />Our patrons are paying to have an enjoyable time. Thus, we believe the presentation and quality of our <br />cuisine along with the live entertainment, will create a lively ambiance for families to enjoy. <br />Marketing: <br />We will need to target our audience in a constant basis. We will use advertising in social media, direct <br />mass mailing and will create different venues to entice our surrounding neighborhoods to attend our <br />restaurant. In addition, we will host: <br />Charity Events <br />Private Events <br />Building Condominium Welcoming Parties <br />Ten percent (10%) discount for City Employees <br />Twenty percent (20%) discount for first respondents <br />The dining and live entertainment must be delivered in a fashion that will not only inspire repeat <br />business but encourage word-of-mouth recommendations to others. <br />Management: <br />We will need to have a firm grasp on food, beverage, and labor costs by adhering to the same model <br />efficiently working at the current restaurants owned by Frank Talerico. Proper inventory, employee <br />management and quality control are key. <br />Future Ideas: <br />As sales increases, we will monitor our clientele demand and needs, to extend hours of operation with <br />emphasis in the breakfast which is presently limited in Sunny Isles area. <br />Page 5 of 8 PANTHEON GASTROBAR-RFP# 22-09-01 <br />