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PRE -EVENT COORDINATION RESPONSE TIME Due to our experience with rapid mozation and the need for communication with our %AJ lac 116 partners, CTC has developed procedures to minimize the time necessary to respond to a disaster. We can mobilize the required number of crews and personnel within 24 hours of a Notice to Proceed. In the instance of hurricanes, especially for preposition contracts, response time is even faster. During hurricane season, CTC, Inc. closely watches the buildup of potential tropical storms or hurricanes. As a storm approaches a location for which we have a preposition contract, we will begin placing staff on alert and pre -positioning both staff and equipment. The Regional Manager nearest that location will be responsible for coordinating those efforts. The pre -positioned resources will ➢ Be located as close to the potential impact area as possible without putting them in harm's way. ➢ Have recovery equipment immediately accessible to our contracting partners. We take into consideration that damaged by the storm obviously affects the timely response capability. ➢ Provide local experienced subcontractors who are on standby and alert and will provide details on their resources that can be deployed immediately upon request. As the storm nears landfall, and the potential impact on the area becomes more refined, Our Management Team and specialists will: ➢ Make an initial assessment of the size of the potential debris issues. ➢ Decide what additional resources may be needed, based on that previous assessment. ➢ Determine now those resources will be deployed. ➢ Transmit information to potential subcontractors. In most catastrophic events, our prime subcontractors are familiar with the procedure and headed to the affected areas. ➢ Provide a buildup of resources over a short period of time as needed. Until the immediate response agencies (law enforcement, fire departments, etc.) provide approval, there will be a limitation on the amount of debris removal equipment that can be moved into an area and what operations can be initiated. Immediate Debris Operations: We have in-house resources to begin debris operations almost immediately, especially emergency debris clearance (moving debris to the sides of the roads and streets to allow access of emergency vehicles). As the information regarding the extent of the debris impact areas becomes more exact, the amount and type(s) of equipment required to conduct an efficient operation will become more refined. This general procedure ensures that, in the event of a hurricane (or other disaster that provides some warning), we can have trained, experienced personnel with appropriate equipment on site and working in a minimum amount of time —regardless of the location of that disaster. Page 39 of 87