Reso 2024-3600 - Laserfiche WebLink

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RedSpee& FIOrlda,llC 14. Customer may allow REDSPEED to build needed infrastructure in existing Customer owned easement as necessary and only after required permits have been approved. 15. Customer's Traffic Infraction Enforcement Officer(s) shall process each potential violation in accordance with State Law and/or Customer Ordinances within five (5) days (excluding Saturday, Sunday and City observed holidays) of its appearance in the Law Enforcement Review Queue, using ReclCheck to determine which Violations will be issued as Notices of Violation. 16. Within seven (7) days of the execution of the Agreement, Customer shall provide REDSPEED with a form of Uniform Traffic Citation that complies with the provisions of Chapter 316 of the Florida Statutes, with the understanding that some modifications may be necessary to enable use with REDSPEED's systems. 17. Customer shall provide REDSPEED with instructions or specifications for the treatment of affidavits, with the understanding that any modifications that are necessary to ensure compatibility with REDSPEED's processes are subject to the City's approval or disapproval. 18. Police Department workstation computer monitors for citation review and approval should provide a minimum resolution of 1280 x 1024. 19. For optimal data throughput, Police Department workstations should be connected to a high-speed internet connection with bandwidth of T-1 or greater. 20. Police Department shall provide signatures of all authorized police users who will review events and approve citations on forms provided by REDSPEED. 21. If Customer does not provide payment processing services, Customer shall use REDSPEED payment processing services. The fees for lockbox credit card services are included as part of the fixed fee structure. 22. All Uniform Traffic Citation hearings/proceedings shall be conducted in accordance with the laws of the State of Florida. REDSPEED shall not be required to provide a judge or hearing officer or adjudication facilities to schedule and hear disputed Uniform Traffic Citations. 23. Customer shall handle inbound and outbound phone calls and correspondence from defendants who have questions about disputes, and other issues relating to citation adjudication. Customer may refer citizens with questions regarding REDSPEED or IPE System technology and processes to websites and/or toll-free telephone numbers provided by REDSPEED for that purpose. 24. Any potential, one-time, direct costs to REDSPEED to develop an interface between the Customer's computer system will be initially paid by REDSPEED and any such reasonable costs will be reimbursed to REDSPEED in addition to its normal fees, upon receiving the appropriate prior approval of the City. 25. If remote access to the REDSPEED IPE System is blocked by Customer network security infrastructure, the Customer's Department of Information Technology shall coordinate with REDSPEED to facilitate appropriate communications while maintaining required security measures. P,ige 15 1 19