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RFP 24-06-01 BANKING SERVICES 24 <br />R. Credit Cards Processing <br />The City currently has TD Bank as its merchant processor. Please provide any relevant <br />information on these services. <br />S. Armored Car Service <br />1. The bank will provide services necessary for the City to utilize an Armored Courier <br />Service for pick-up of the City’s deposits for same day deposit. Pick-up will be daily at <br />one location within the City, as follows: <br />City Hall, Finance Department, 4th Floor, 18070 Collins Avenue – Deposits from <br />this location are to be picked up for same day credit on select days in which the <br />City is open for business. Frequency of pick-ups has not been determined yet. <br />Proposer shall provide the latest time each day deposits can be picked up for <br />same day credit and the fee structure based upon every day, every other day and <br />intermittent frequencies. <br />2. Each and every deposit pick-up will be receipted for by signature in a City maintained <br />logbook. <br />3. The armored courier service company will service the pick-up location and keep <br />current photo identification and signature samples of each and every person assigned <br />to pick up such deposits from the designated City location. This provided <br />documentation will be relied upon by the City for turnover of such deposits. <br />4. The Proposer must state in the proposal if there are additional charges assessed to <br />the City for deposits greater than a certain dollar amount. <br />5. A credit will be applied to the City’s charges on the analysis statement in the event <br />that the courier fails to pick up at the designated time and location. <br />T. Emergency Services and Cash <br />1. The bank shall be prepared to deliver banking services within twenty-four (24) hours <br />of a disaster event (hurricane, tornado, wildfire, flood, etc.). The bank shall provide <br />information regarding their disaster recovery plan, including specific plans related to <br />servicing the City, in the event of a disaster. The bank shall provide a listing to the <br />City semi-annually of bank contact names, phone numbers, and physical location to <br />be available to assist in the event of an emergency. <br />2. The City may request a large amount of cash in the event of an emergency. Requests <br />for such funds are generally given within 48 hours’ notice but could be given as late <br />as 24 hours’ notice. <br />U. Business Credit Cards <br />The City uses business credit cards for everyday purchases. There are currently five (5) active <br />Amerant can comply with these requirements <br />Amerant can comply with these requirements <br />Amerant can comply with these requirements <br />Amerant can comply with these requirements