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TD BANK (2)
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RFP No. 24-06-01 Banking Services
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TD BANK (2)
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Approach / Methodology <br />5.A credit will be applied to the City’s charges on the analysis statement in the event <br />that the courier fails to pick up at the designated time and location. <br />TD Bank utilizes partnerships with multiple armored car and safe vendors to provide <br />coin and currency along with smart safe services. We are contracted with Brinks, <br />Garda, and Loomis. <br />Through our partnership with highly experienced Armored Carrier and Money Center <br />vendors, your deposits can safely and efficiently reach your bank account. <br />•Established fleet of bonded drivers through Garda Global Brinks, Inc., and <br />Loomis Armored <br />•Flexible scheduling may be possible to meet the needs of your business <br />•Next day delivery of currency/coin orders submitted by 11:00 a.m. ET (Garda <br />& Brinks) 9:30 a.m. ET (Loomis) <br />•Video surveillance systems monitor all processing <br />•High speed currency and coin counting equipment for optimum efficiency <br />•Bonded employees <br />•Direct link to TD Bank for same day posting of cash deposits <br />•Automated touch tone phone system for change order <br />All contract negotiations for Armored Carrier services and the associated costs are <br />between the City and its preferred courier. With TD Bank, the City has the option to <br />choose any Armored Carrier as TD Bank has relationships with all the major providers. <br />T.Emergency Services and Cash <br />1.The bank shall be prepared to deliver banking services within twenty-four (24) hours <br />of a disaster event (hurricane, tornado, wildfire, flood, etc.). The bank shall provide <br />information regarding their disaster recovery plan, including specific plans related to <br />servicing the City, in the event of a disaster. The bank shall provide a listing to the <br />City semi-annually of bank contact names, phone numbers, and physical location to <br />be available to assist in the event of an emergency. <br />2.The City may request a large amount of cash in the event of an emergency. Requests <br />for such funds are generally given within 48 hours’ notice but could be given as late <br />as 24 hours’ notice. <br />TD Bank will work with the City to accommodate any of its special disaster needs. <br />During our implementation, we will discuss this process and detail specific steps to <br />meet your specifications. <br />Should the City choose to utilize a vault service provider in the event of a disaster, TD <br />Bank can support orders processed for a City emergency event. Orders must be <br />received by 11:00 a.m. ET for deliveries expected the next business day. Emergency <br />orders or orders after the 11:00 a.m. ET cut-off time can be processed between 11:01 <br />a.m. and 2:00 p.m. ET for pick up by your armored car company within three hours. <br />Assuming your vault service provider is not impacted by the same "Disaster event", <br />orders would be processed as an emergency request until 2:00 p.m. ET on any given <br />business day. <br />Proposed by: TD Bank, N.A.Page 39
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