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CITYWIDE LANDSCAPE MAINTENANCESERVICES <br />2) Staffing <br />Betty Gerdts <br />Maintenance Division Manager <br />PROFESSIONAL EXPERIENCE <br />Superior Landscaping & Lawn Service, Inc. September2011–present <br />Maintenance Division Manager <br />Provide administrative staff assistance to upper management. <br />Plans and implement goals and objectives for the maintenance department and ensures that <br />company policies and procedures are adhered to at all times. <br />Directs, oversees and participates in department work plans, assign work activities, operations <br />and maintenance programs. <br />Monitors work flow and project status. <br />Visits job sites to oversee work in progress and provide needed direction; responds to <br />emergencies at any time and evaluates the progress of ongoing maintenance activities. <br />Oversees the maintenance of department records and files. <br />Attends weekly department meetings with my staff. <br />Reviews costing reports. <br />Coordinates the fertilization program for all properties, including to ordering the materials and <br />keeping an organized inventory control. <br />Interviews and hires new staff, prioritizes, assigns and reviews work <br />Approve time off for payroll purposes and participates in weekly payroll meetings. <br />Vila & Son Landscaping Corp. March 2009 -August2011 <br />Office Manager <br />Act as liaison between customers and Account Managers. Followed up and resolved <br />customer concerns. <br />Request insurance and federal bonds for construction projects. <br />Managed all office personnel as well as providing support to our Corporate Office as needed. <br />Responsible for all aspects of billing, A/R, Collections and A/P postings. <br />Create weekly financial projections reports for the corporate office. <br />Participate in all staff meetings and conference calls in order to provide feedback and <br />maintain company standards. <br />Managed Payroll and HR personnel. <br />Prepared all hiring packages and offer letters for new hires for salary personnel. <br />Order Office Supplies. <br />Maintained records of all workman compensation claims. <br />CERTIFICATIONS <br />State of Florida Notary, Certificate of Best Management Practices <br />| Page <br /> <br />