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SYNOVUS BANK
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RFP No. 24-06-01 Banking Services
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SYNOVUS BANK
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8/5/2024 4:27:03 PM
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Speeds funds availability. <br />Increases working capital and improves cash flow. <br />Returned Items – If the item is flagged as duplicate via duplicate detection the City will not be able <br />to bypass and deposit through Remote Deposit services. <br />Any item failing the Image Quality Analysis will display to be accepted/removed. Any item amounts <br />that were not successfully read will need to be keyed in manually. <br />7.How will the Proposer return validated deposit receipts to the City for nightdeposits? <br />Inwhat time frame? <br />Synovus does not provide validated receipts for night drop deposits. The City retains a duplicate copy <br />for your records and verify deposit via Synovus Gateway. <br />8.WhatistheProposer’snotificationandadjustmentprocessforcounterfeitbillsandfraudulentchecks? <br />Synovus is required to send all counterfeit currency to the Secret Service. We provide documentation <br />to the City with a copy of the counterfeit note that includes what deposit the counterfeit bill was <br />included. Notifications can be set up for email. <br />9.S afekeepingServices <br />The Proposer may be required to act as custodian of the City's investment securities. For safekeeping <br />purposes, the Proposer would be required to evidence custody by providing an original non-negotiable <br />safekeeping receipt. <br />As Custodian, we would provide evidence by issuing Safekeeping Receipts for all securities received <br />in. SuchReceipts would name the institution, describe the security, reflect ownership by the City. We <br />would only release a security upon the authority of an authorized signer or designee.A sample copy <br />of a Safekeeping receipt is provided as “Exhibit M”. <br />As Custodian, we would collect all coupons and other periodic income on securities held and process <br />any instructions received by authorized City personnel. <br />If a transaction is unable to be transacted due to an unforeseen circumstance, our office in <br />Birmingham would complete the transaction. All transactions have secondary verifications. <br />As Custodian, we will provide as of the last day of each month, a detailed listing of securities held <br />in safekeeping, including each security’s description and the current market value. <br />How would the City be compensated for a failed security due to the Proposer’s actions as it relates to <br />Safekeeping Services as fully detailed in the Scope of Services? <br />Fails are done at the trading level, not the safekeeping level. The City would track the fail with their <br />trading company. <br />July 12, 2024Page 65 <br />City of Sunny Isles Beach RFP 24-06-01 <br />Banking Services - Synovus Bank Submission <br /> <br />
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