Reso 2024-3768 - Laserfiche WebLink

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RFP #:24-08-01 Proposer: Midtown Towing of Miami, Inc. 12 - DELAY: Midtown Towing shall respond to requests from the Police or Public Works Department within a reasonable amount of time. Midtown Towing recognizes that our response time shall be thirty (30) minutes from the time of receiving request for service. In the event of a delay, Midtown Towing will notify the Police Department of the estimated time of delivery as well as the reason for the delay. Midtown Towing understands that the City of Sunny Isles Beach retains the right to cancel a request for service and use the services of the next Permit Holder on the rotation list as specified in the City's Administrative Regulations. 13 - REMOVING HAZARDS: Upon arriving at an accident scene, Midtown Towing shall remove any hazards or debris from the street and impound such vehicles as designated by the City code enforcement officer or police officer. Midtown Towing understands that the officer on scene shall have the sole responsibility to determine when a vehicle should be impounded and our tow truck operator shall abide by that individual's decision. 14 - IMPOUND REPORTS/OWNER NOTIFICATION: Midtown Towing shall obtain a Vehicle Storage Receipt from the City code enforcement officer or City police officer on the scene for each vehicle to be impounded. Midtown Towing shall not remove a vehicle from the scene without receiving a copy of the Vehicle Storage Receipt. If, at the time of impoundment, the name and address of the registered owner or lienholder, if any, is not available, Midtown Towing will obtain the information from the Police Department and/or Auto Data Direct. We will notify the registered owner, its agent, any lienholder and insurance company in writing via certified mail of the location of the vehicle within seven (7) days from the date of storage, excluding Saturdays and Sundays. In instances where the driver of an impounded vehicle is arrested, Midtown Towing shall notify the registered Lessor or lienholder, via certified mail within seven (7) days from the date of storage, excluding Saturdays and Sundays, as required by Florida Statute 322.34. Upon payment of any lawful towing or storage charges and with the authorization of the Police Department, Midtown Towing shall release the vehicle to the registered Lessor or lienholder. If the state of registration is unknown, Midtown Towing shall make a good faith best effort to notify the owner and any lien holders, and such notice shall be given within a reasonable period of time from the date of storage. "Good Faith Best Effort" shall mean that the following procedure has been performed by Midtown Towing to establish the prior state of registration and title: A. Check vehicle for any type of tag, tag record, temporary tag or regular tag. B. Check law enforcement report for tag number, if vehicle was towed at the request of a law enforcement officer. C. Check trip sheet or tow ticket of tow truck operator to see if a tag was on the vehicle at the beginning of tow, if private tow; D. If owner's address is not listed on the impound report, check law-enforcement report to see if an out-of- state address is indicated from driver license information; Midtown Towing of Miami, Inc. 647