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0. rn N s,: Planned Service Proposal CITY OF SUNNY ISLES Summary of services and options Comprehensive and operational inspections During comprehensive and operational inspections, Johnson Controls will perform routine checks of the equipment for common issues caused by normal wear and tear on the equipment. Additional tests can be run to confirm the equipment's performance, Routine maintenance, such as lubrication, cleaning and tightening connections, can be performed depending on the type of equipment being serviced. Routine maintenance Is one of the keys to the five values of maintenance — it can help identify energy saving opportunities, reduce future repair costs, extend asset life, ensure productive environments, and promote health and safety. Operational Visit/Controls System Verification Based on our expertise and factory recommendations, we will execute routine preventative maintenance and calibrations on the equipment controller for your mechanical equipment. The inspection includes the following tasks: • Visual inspection of the control panel. • Review of alarms, points which are offline, out of service and overridden points. Local backup of controller program. Advantages: Provides proactive identification of problems, which helps maintain productive environments, identify energy efficiency opportunities, reduce future repairs and extend the life of your equipment. Operational Visit/Supervisory Controls System Verification Based on our expertise and factory recommendations, we will execute routine preventative maintenance on the supervisory controllers and servers in your Metasys system. The inspection includes the following tasks: • Visual inspection of the control panel and cleaning as needed. • Review of alarms, points which are offline, out of service and overridden points. • Local backups of controllers, objects, and server repositories. • Review security database and ensure default passwords are changed. Advantages: Provides proactive identification of problems, which helps maintain productive environments, identify energy efficiency opportunities, reduce future repairs and extend the life of your equipment. Customer Portal / Service Information Access The Johnson Controls customer portal is the online gateway to easily access various elements of your service information. This real-time, self-service mechanism is just one more way for you to stay in touch with our service within your facilities. Using the internet, you can view service call history by location, monitor agreements, as well as view asset and invoice information. q 2024 Johnson Conlrofs, Inc. Johnson 1010 Customer Confidential Controls Do not copy (physically, electronlcally, or in any other media) without (lie express written permission of Johnson Controls, Inc. Page 6 of 25