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Docusign Envelope ID: 41 F63DOF-3BC8-4149-8618-1 BBEEF49D6F7 <br />67 <br />Does Proposer intend to serve nonprofit <br />Response <br />71 <br />agencies if awarded a contract? <br />Sourcewell is Schindler's "go -to market" strategy for any public <br />68 <br />Identify any geographic areas of the United <br />The only US territory we are not able to service is Guam. We <br />States or Canada that you will NOT be <br />have limited service in Maine and South Dakota due to the very <br />fully serving through the proposed contract. <br />low demand for elevators in those markets, but are able to serve <br />the document upload section of your <br />those areas if needed. We also have limited resources in rural <br />response. <br />parts of Canada, again simply because of the lack of elevators to <br />who provides training, and any <br />be serviced. <br />69 <br />Identify any Sourcewell participating entity <br />Schindler intends to service all participating sectors, and does not <br />sectors (i.e., government, education, not -for- <br />participate in any cooperative purchasing contracts that limit our <br />profit) that you will NOT be fully serving <br />ability to promote another contract in any way. We have been <br />through the proposed contract. Explain in <br />asked by multiple cooperatives to enter into such arrangements but <br />detail. For example, does your company <br />have refused to do so as our contract with Sourcewell is our go -to <br />have only a regional presence, or do other <br />market strategy for public work. <br />72 <br />cooperative purchasing contracts limit your <br />Schindler uses most popular social media to advertise, with an <br />ability to promote another contract? <br />especially heavy presence on Linkedin. We also maintain an online <br />70 <br />Define any specific contract requirements <br />N/A <br />or restrictions that would apply to our <br />purchasing professionals. <br />73 <br />participating entities in Hawaii and Alaska <br />We tend to rely on Sourcewell when a member is hesitant to use <br />and in US Territories. <br />the agreement due to perceived legal or member -specific <br />Table 12: Marketing Plan <br />Line <br />Item <br />Question <br />Response <br />71 <br />Describe your marketing strategy for <br />Sourcewell is Schindler's "go -to market" strategy for any public <br />promoting this contract opportunity. <br />works opportunities for new construction, modernization, <br />Upload representative samples of your <br />maintenance, and repair. The assigned Schindler National Account <br />marketing materials (if applicable) in <br />Manager promotes and educates the 600 -member Schindler <br />the document upload section of your <br />national sales team on the Sourcewell contract by organizing sales <br />response. <br />seminars and "lunch and learn" discussions across the country on <br />who provides training, and any <br />positioning and being successful using the Sourcewell agreement. <br />costs that apply. <br />This seminar is now part of standard training for all new sales reps, as well as refresher <br />courses every few years. <br />This has led to tremendous year over year growth. <br />We have attached our current document of the type of marketing we <br />would like to continue to use in this next contract to promote the agreement to <br />promote Sourcewell and Schindler to member organizations. <br />72 <br />Describe your use of technology and <br />Schindler uses most popular social media to advertise, with an <br />digital data (e.g., social media, <br />especially heavy presence on Linkedin. We also maintain an online <br />metadata usage) to enhance <br />presence which is advertised across the industry to facility and <br />marketing effectiveness. <br />purchasing professionals. <br />73 <br />In your view, what is Sourcewell's role <br />We tend to rely on Sourcewell when a member is hesitant to use <br />in promoting contracts arising out of <br />the agreement due to perceived legal or member -specific <br />this RFP? How will you integrate a <br />restrictions. We ask the customer to call or email our Sourcewell <br />Sourcewell-awarded contract into your <br />contact directly, who can then walk them through any legal <br />sales process? <br />specifics. Additionally, we point potential customers to the <br />Sourcewell site which includes all of our information. <br />74 <br />Are your products or services <br />Our products are not available through e -procurement as they are service based and not <br />available through an e -procurement <br />something we could ship or deliver physically. We are able to respond to RFPs using e - <br />ordering process? If so, describe your <br />procurement platforms. <br />e -procurement system and how <br />governmental and educational <br />customers have used it. <br />Table 13: Value -Added Attributes <br />Line <br />Item <br />Question <br />Response <br />75 <br />Describe any product, equipment, <br />Our products don't typically require any training as they have been in public use for so long, <br />maintenance, or operator training <br />though we would certainly provide it if needed. We do provide as a standard service, <br />programs that you offer to <br />training to customers on how to comply with state mandated Fire Service training so <br />Sourcewell participating entities. <br />customers can keep the required monthly Fire Service log. This is a short 5 -minute training <br />Include details, such as whether <br />provided by the local account manager and is available to any customer who requests it. <br />training is standard or optional, <br />who provides training, and any <br />costs that apply. <br />Bid Number: 050224 Vendor Name: Schindler Elevator Corp <br />