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Docusign Envelope ID: 43201COA-A739-4610-8444-5EA845CA0111 <br />NOTES: <br />1. Mobile payment services setup fee (if applicable) includes configuration, testing and implementation of a dedicated client account within the <br />PayByPhone system; merchant account integration and testing; set up and training on reporting, customer service and other elements of the <br />PayByPhone Portal. One-time setup fees are invoiced at contract signing. <br />2. Any change in the convenience fee will not affect the price the Client will pay to PayByPhone per Transaction. The convenience fee may <br />only be increased by mutual agreement of both parties. <br />3. The listed prices of the Transaction Fees do not apply to any Transaction (including, without limitation, registration, extension, charge reversal <br />or refund) that relates to daily, weekly, or annual parking session, permit or validation. The amount of the Transaction Fee for any Transaction <br />related to daily, weekly, or annual parking session, permit or validation shall be agreed by both parties in writing. Services covered by the <br />Transaction Fee include interactive voice response solution (IVR). Client is responsible for paying Transactions Fees for all Transactions <br />made through the PayByPhone mobile application, web application, and/or IVR. <br />4. Monthly minimum will apply when Transaction Fees or Payment Processing Fees, as applicable, per calendar month total less than the <br />specified monthly minimum. Client is responsible for covering the difference between the monthly minimum and the Transaction Fees or <br />Payment Processing Fees, as applicable. For greater certainty, any collected PBP SMS Fees do not count towards any monthly minimum of <br />Transaction Fees. If any monthly minimums are waived at the time of entering into the Agreement, PayByPhone may increase any fees <br />outlined in Appendix A and/or introduce monthly Transaction Fee and Payment Processing Fee minimums at any time after the first year of <br />the Initial Term, if the monthly total of either Transaction Fees or Payment Processing Fees is below $250 in any month during the Initial <br />Term. <br />5. Client is responsible for paying its own credit card processing and merchant banking fees, if Client is MOR. <br />6. In the event that PayByPhone is the only form of payment, Client will be responsible for 100% of the call centre fees as a pass through. <br />7. All fees and charges are payable within 30 days of invoicing. <br />YBP_Seivice Agreement_Template _NA V9.9_ 20250116 P a g e 114 <br />