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Signature Contract <br />ACCOUNT NAME & <br />ADDRESS <br />CUSTOMER NAME & <br />CONTACT INFO <br />City of Sunny Isles <br />18115 North Bay Road <br />Sunny Isles, FL 33154 <br />Signature <br />Service <br />MAINTENANCE Overview of your preventative maintenance plan and which parts are <br />included <br />oris o <br />RELIABILITY & <br />Details concerning the level of coverage you have along with Otis' method <br />RESPONSIVENESS <br />for ensuring timely dispatching and parts availability to meet your needs <br />OHO <br />COMMUNICATION <br />Summary of the many ways for you to communicate with us and receive <br />f"1f"1 <br />information from us <br />n* <br />SAFETY & <br />Safety is our number one priority- this section includes an outline of safety <br />W W <br />ENVIRONMENT <br />features and activities pertaining to your equipment <br />SCHEDULE & <br />Terms and conditions about our regular working hours, insurance coverage <br />CLARIFICATIONS <br />and legal requirements <br />C <br />PAYMENT & <br />Price and term of agreement followed by the signatory area and billing <br />0 <br />ACCEPTANCE <br />information <br />Otis Elevator Company <br />M: <br />For emergencies: <br />OTISLINE'e Customer Care 800.233.6847 <br />9786 Premier Pkwy <br />Miramar, FL 33025 <br />otis.com <br />OTOS <br />Confidential <br />282 <br />