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VMM ensuring that any telephone numbers or any information relating to the System, the security of the System, the encryption methods used and all or any other security features are kept absolutely confidential; ensuring that the use of the System by Customer is under the control and authority of a proper and adequately trained employee. Customer will install, use, maintain, and remove the Hardware according to ETA's specifications, will safeguard the Hardware from loss or damage of any kind, and will not permit anyone other than an authorized representative of ETA to perform any work on the hardware. Customer agrees and understands that tampering with Hardware shall void all warranties. Except for ordinary wear and tear covered by the limited warranty, Customer is responsible for all Hardware damaged, destroyed, lost, or stolen while in Customer's possession and shall be liable for the cost of repair or replacement of the Hardware and remain responsible for the Subscription Fee during any such repair or replacement period. If Customer is not the owner of the property upon which Hardware and Software are to be installed, Customer shall obtain the written consent of the owner of the premises and/or property for ETA personnel and/or its agents to enter the premises for the purposes of installing, maintaining, and retrieving the same. Data storage a) Customer understands that unless Customer purchases data retention services, ETA will have the right to purge detailed packet data submitted by Customer on a 90 -day rolling schedule. ETA will retain summary data for the fife of the Contract. b) Unless Customer has made other arrangements in writing with ETA, all data submitted using the System may be purged as provided above. The Customer must reaffirm this request annually during the renewal process. c) Customer shall be solely responsible for printing data and inspection reports for vehicles involved in an accident. Customer understands and agrees that ETA is not required to retain records except as provided in a separate agreement. Wireless data policies a) Customer understands and agrees that Customer has no contractual relationship with a wireless carrier and Customer is not a third -party beneficiary of any agreement between ETA or an ETA Agent and a wireless carrier. b) Customer understands and agrees that the underlying wireless carrier shall have no legal, equitable or other liability of any kind to Customer. c) Subject to FCC Number portability rules, Customer has no property or other rights in any Number assigned to it and Customer understands that any such Number can be changed from time to time. d) Customer agrees that ETA and/or wireless carrier shall not be responsible for interruption of service for any reason or the inability to use the service caused by force majeure. e) Customer understands and agrees that the liability and obligation of ETA to Customer for services may be controlled and limited by a wireless carrier's tariff, if any, and the laws, rules and regulations of the Federal 10 • Agreements � Exhibit 2: Addendum System subscription agreement > Subscription agreement Initials: