Reso 2025-3894 - Laserfiche WebLink

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Docusign Envelope ID: 37AFD31B-ADDC-4B02-934C-64CD7A6863B1 Attachment C - Scope of Work Scope The Contractor will provide OMNIA Partners Participating Public Agencies access to and use of an online digital marketplace to purchase of goods and services that may be used routinely and needed quickly to address the everyday needs of public entities, schools, and universities. 2. Participating Public Agencies The Contractor will have the right to enter local "service" agreements with Participating Public Agencies accessing the contract through OMNIA Partners, so long as the effective date of such agreement is prior to the expiration of the contract. All local agreements may have a full potential term not to exceed five years. Although the scope reflects the needs and requirements of the State of Utah, OMNIA Partners Participating Public Agencies may have different requirements. Participants may elect to negotiate certain terms to conform to their purchasing and contracting requirements. Utilization of the contract by OMNIA Partners Participating Public Agencies will be at the discretion of the individual Participating Public Agencies. Any modifications agreed to by Participating Public Agencies and Contractor are exclusively between the Participating Public Agencies and the Contractor. 3. Deliverables Contractor will provide the following deliverables: 1) Access and use to a digital marketplace for users to order goods and services 2) Fulfill orders from beginning (ordering of products) to end (delivery to user) 3) Form of data analytics: Standard reporting; access to online order history 4) Ability to restrict certain items as designated by Participating Public Agencies as needed to meet their laws and applicable rules 5) Platform to connect one or more sellers to multiple buyers 6) An established and demonstrated methodology for showing prices are generally below retail prices 7) Ability to make payments through the platform or to a centralized accounts receivable function via credit card functionality 8) Online catalog featuring a wide variety of products 9) Quick delivery with the majority of products available to be delivered within five days 10) A central point of contact for customer service, delivery, or account issues that will be available by phone, e-mail, virtual chat during normal business hours (9am to 5pm MST) Monday through Friday. Representative will respond to inquiries within 24 business -hours. 11) Customizable workflow and governance capabilities in the platform to allow: all administrators to restrict product or commodities depending on organizational internal policies and procedures; full revision history of changes made and who made the workflow 12) Other platform capability: Secure login; mobile -enabled site; freight selection; online sample request form; product images (high resolution) associated with each item Page 1 of 3 574