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4 NNY IF�FS <br />CITY OF SUNNY ISLES BEACH <br />FLOR�V.�' <br />13FRFORMANCE REFERENCE SURVEY <br />Name of Company: NEON SIGNS <br />Project Title: MONUMENT SIGNS <br />The above referenced company has listed you as a business reference. Please provide reference information as <br />requested below. Your prompt attention is appreciated. Thank,you for your time and assistance. <br />Alexander Rando, Graphics Manager — Miami -Dade Public Library System <br />Using the drop -down menu to the right, please rate the following questions regarding services provided by the <br />firm listed above. <br />q. 2 3. 4 5 6 <br />Exceptinn7r G;nnN Acceptable Poor Not Acceptable Not Applicabl <br />1. <br />Level of commitment the firm demonstrated when providing <br />Exceptional <br />services. <br />2. <br />Contractor's timeliness in mobilizing once permits have <br />Exceptional <br />been received. <br />3. <br />Firm's account representative's commitment to solving any <br />Exceptional <br />obstacles. <br />4. <br />Firm's ability to verbally/electronically communicate clearly <br />Exceptional <br />and effectively. <br />Exceptional <br />5. <br />Rate how contractor staffed and supervised the project. <br />Exceptional <br />6. <br />Maintained a clean, safe site. <br />Please type additional comments: We have worked with Neon Signs numerous times for over 10 years and <br />have been satisfied with their responsiveness, quality of work and professionalism. <br />1 of 1 225 <br />