Laserfiche WebLink
WUNIFIED <br />TECHNOLOGIES9001111 <br />Key Assumptions <br />R2 made the following assumptions when developing this SOW. These assumptions serve as the <br />foundation to which the project estimate, approach and timeline were developed. <br />Defective equipment provided by Client, to be utilized for this solution, that requires R2 to <br />allocate additional hours of troubleshooting will require a change order. <br />R2 will perform most of the Services under this SOW during normal business hours, 8:30 AM to <br />5:30 PM (ET) Monday through Friday. <br />Services will not necessarily be performed on consecutive business days, unless otherwise <br />agreed upon by the parties. <br />o R2 will be provided all required physical access to the Client facilities, if needed, (identification <br />badge, escort, parking decal, etc) as required by Client policies. <br />R2 and Client will be responsible for all transport of equipment from the receiving area(s) to <br />the data center(s) and/or equipment rooms where it will be installed. The responsibility and <br />method of transport of the equipment will be decided upon based on the delivery location. <br />® Client is responsible for the condition and readiness of the electrical power distribution plant <br />and the correction of any anomalies and/or deficiencies. <br />g Client is responsible for providing all patch cables (copper and fiber optic) unless specifically <br />indicated in the bill of materials. <br />* Client is responsible for providing environmental controls, data wiring, engineering/staging <br />workspace and any other access required for completion of this project. <br />R2 may engage subcontractors and third parties in performing a portion of this work. Client <br />will not incur any additional charges if R2 engages subcontractors to complete any items <br />outlined under R2 responsibilities. If Client requests R2 to complete any of Client's <br />responsibilities and it is subcontracted, R2 will bill for the work accordingly. <br />R2 will not make changes to the configuration of any network equipment after it has been <br />installed, tested and confirmed working properly by Client. <br />* Client technical resources will be made available to the R2 project team. <br />Client resources will participate in the acceptance and ready for use testing associated with <br />this solution and sign off on those tests upon successful completion. <br />Client will provide R2 admin access on appropriate devices for the success of this project. <br />If installation time goes over the allotted time due to cables taking an extended time to be <br />installed, the current standard hourly rate will be applied to the additional hours. <br />Statement of Work page 29 of 40 <br />