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reLITE (888)320-9866 • <br /> • Maintenance & Management Co www.elitemaintenance.net <br /> August 3, 2015 r@LITE RECEIVE-Elf <br /> City of Sunny Isles Beach r wq I <br /> 18070 Collins Avenue I Original <br /> Sunny Isles Beach, FL 33160 AUG ti 2015 <br /> V.tRE: ITB#15-07-01 City d tunny Isla;Beath <br /> Citywide Custodial Services O nce of the Choy CIerR <br /> . <br /> Ladies& Gentlemen: <br /> Elite Maintenance & Management appreciates the opportunity to introduce our company to you and' <br /> submit our response to your /TB#15-07-01 for Citywide Custodial Services. <br /> We have been established as a privately-owned Janitorial Services provider since 2009 servicing primarily <br /> the Eastern United States with offices in New York and Florida (Fort Lauderdale, Tampa, and New Port <br /> Richey). Our management team has over 44 years of hands-on experience in the industry. Elite is <br /> currently servicing many prestigious firms in New York, New Jersey, Connecticut, Delaware and Florida-- <br /> JPMorgan Chase, Bank United, University of South Florida (USF), Capital One, St. John's University, <br /> LaGuardia Airport, ALM Media and SMS-Assist to name a few. <br /> After careful review of your entire RFP package and our site visit on 7/22/15, we are confident that we can <br /> • meet all of your requirements. If we are the successful bidder, your account would be serviced from our <br /> Oakland Park office location. In addition to our Operations Manager, Charles Trigg, we currently have a <br /> supervisory staff and 30+employees working from that branch who provide service to our customers from <br /> Palm Beach through Miami-Dade counties. This would enable us to guarantee the requirement for <br /> Exemplary Service and back-up coverage in the event that any of our employees dedicated to your <br /> contract were unavailable for any reason. <br /> All of our employees are fully trained, uniformed, background verified and provided with photo identification <br /> badges. <br /> While many companies advertise 100% Customer Satisfaction-few of them take that statement as <br /> seriously as we do!! If you are ever not satisfied with our service, we will take immediate action to correct <br /> any situation! <br /> Sincerely, <br /> t i t <br /> athleen M. Bedwell <br /> Executive Director <br /> 302-416-0566 <br /> • <br /> 545 Meacham Avenue, Elmont, NY 11003 3045 NE 12`h Terrace, Oakland Park, FL 33334 <br /> Office(516)-233-1231 Fax(516)-492-3235 Office (954) 306-6085 Fax(954) 306-6143 <br /> Please visit our website-www.elitemaintenance.net <br />