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RFP No. 15-08-01 Creation of a Cultural Master Plan
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Expert Center, LLC
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Last modified
10/2/2015 11:31:26 AM
Creation date
10/2/2015 11:30:12 AM
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CityClerk-Bids_RFP_RFQ
Project Name
Create Cultural Master Plan
Bid No. (xx-xx-xx)
15-08-01
Project Type (Bid, RFP, RFQ)
RFP
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Developed effiaent framework for automated reporting and data processing in SAS -based environment based on <br />transaction -level data that mgnificanty reduced delivery time for a single report firm typical I reportl 1 + week to <br />30+ reporisl 1 day that resulted in significant cart savings through decreased demand on technological capabilities <br />and manual data- manipulation <br />Designed and Prototyped nextgenerataon of data infrastructures forinterackve Insight Online Platform to vubdate <br />prospects for exponential businessgrowth <br />Feb. 2008 — Jan. 2011: American Express, International Risk Management, Customer Underwriting, <br />Line Management. Key accomphsbments as Senior Manger, Risk Management: <br />• Oversaw initial line change management in 15 markets, includixg Canada, Mexico, Australia, and the UK that <br />covered more than $4 Billion of contingent &ability peryear; redesigned the entire initial line process in the UI, <br />"suited in $4 Million annualized incremental ben f>;• and increased volume of individual changes by 200 o while <br />working under reduced human resource <br />• Led re engineering of rnataal line managementprocess, and designed, implemented and ro&d-out to multiple markets <br />table- driven capability ((-TS) that significantly reduced operational risks fmm execution errors, greatly enhanced <br />system fe dbility, and improved time to market from 3 -6 weeks to 3 days <br />• Produced numerous cutting -edge business analytacs to translate behavioral and demographic data into profitable <br />decisions, and craftedpresentations with formal recommendations, with many presented to and adopted by senior <br />leaders <br />• Coached and motivated business analysts and assistant managers in India office; and kept engagement at bigh level <br />through personal excellence and leveraging credabak'pl and trust <br />• Effectivey built and leveraged relationships with businesspartners in ICSS Bask, Marketing, and Advanced &'sk <br />Capabilities; and fostered positive working relationships with OPEN and CCSG to ensu "global alignment and <br />knowledge transfer <br />Nov. 2004 — Feb. 2008: American Express, International Risk Management, Customer Underwriting. <br />Key accnmpksbments as Manager, Risk Management: <br />• Successfully transformed the evstangperformance tracka'ngprocess into interactive online MIS capability that enabled <br />the entire team to stay on top of numbers and quickj identify business opportunities <br />• Designed andfacaktated exeartaon ofprennium lending conversion campaigns forAustraha, Canada, Mexico, and <br />the UK resulting in more than $2 Billion of incremental credit hne for high -value card- member <br />• Developed and implemented fiat internationalprototype for Shan of Vallet model in Canada and the UK <br />• Developed and maintained central data-hub to make &ne management information readiy available for the entire <br />team <br />• Led implementation of optimization of initial hne for Canada, Mexico, and Italy <br />Aug. 2004 — Nov. 2004: American Express, International Consumer & Small Business Payments & <br />Financial Services — Latin American & Caribbean. <br />KgAccomplashments as Manager, Business Analysis and Management Information Systems: <br />• Designed several marketing campaigns (MR promotions, conversions, and reverse companion) for Puerto Rico, <br />Mexico, Argentina, and Brazil <br />Aug. 2000 —Aug. 2004: University of Florida, Department of Industrial and Systems Engineering. <br />Key accomplishments as Research Assistant & Lecturer: <br />12 <br />
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