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Memorandum <br /> DATE:7 April 2016 <br /> TO:Andrew J.Rozwadowski,Purchasing Agent <br /> FROM:Kelsey Owens,Sales Associate <br /> RE:Piggyback <br /> Statement of Piggyback Clause <br /> Given the specific requirements of Sunny Isles,this letter approves the same terms,conditions,and pricing as that offered to <br /> the City of Ocala,FL for mobile payment for parking services from Passport to the City of Sunny Isles,FL. <br /> Additionally,Passport will provide 24/7 customer support. If an issue is not a first call resolution,it will be escalated to <br /> Passport's level II daytime support team. <br /> Passport agrees to provide these conditions for an initial term of one year with five (5)optional one(1)year renewal terms. <br /> Passport looks forward to a partnership with the City of Sunny Isles,FL. <br /> Best, <br /> Kelsey Owens <br /> Sales Associate <br /> PassportParking,Inc. <br /> Phone (704)879-2760 <br /> Email kelsey@gopassport.com <br /> Passport <br /> gopassport.com R <br /> ATTACHMENT "A" S I B <br />