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I Resume: Frank Schave,ACS fil 7/09—3/15 Altametrics/eRestaurant Costa Mesa, CA Implementation Specialist/Sr. Project Manager Responsible for project management of implementations, release upgrades, CRs (Change Requests) and SOWs(Statements of Work), including cost and resource management,and client training. • Reduced the standard cost of application implementation by deploying a Standard Application methodology. • The only person that had a duel-role of implementing two new clients, at the same time as supporting three existing clients. • Have been the Sr. PM (Project Manager), PM or SME (Subject Matter Expert) on every new client or * POC(Proof of Concept)we have had from January 2011 till August 2014. t'J • Was chosen to travel to Australia alone, and do a POC for an Australian based company. • Have been responsible for data integrations to many major food vendors, and NP and HR systems like, Sysco, US Foods, PeopleSoft, People Management,ADP, Lawson and Home is 5/07-7/09 Acapulco Restaurant Costa Mesa, CA Ai.. Manager /Training Manager a Responsible for the management of all food and labor cost, and for the entire guest experience. • Decreased the cost of training new managers by helping with standardizing training. • Consistently achieved lower than budget,food and labor cost, by using technology. • Identified any items that need to be updated in the field training programs. 3/01 —5/07 World Group Securities, Inc. Orange, CA Marketing Director/Director of Training Responsible for recruiting and hiring new associates, and leading existing ones. Also for, developing, organizing and implementing training programs for product, leadership and sales techniques to both sc. „ ,�� experienced and novice management and sales associates. • Increased retention by 20% and decreased start-up time by 40%, by standardizing the training program. • Increased revenue centers by opening-up a Nevada office. v.sa 1111) Page 2 of 21