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C /� \ PHONE 704.377.1755 FAx 704.377.3155 WEB parkinc.com <br /> 7 ADDRESS 1415 South Church Street I Suite T I Charlotte I North Carolina 128203 <br /> C \ <br /> 0 <br /> PARK INC <br /> 0 <br /> PROPOSED SOLUTION <br /> 0 As a successful, growing company in the crossing guard and parking services industry, Park Inc has <br /> O substantial experience and skill in starting or assuming crossing guard, traffic controlling, parking, valet, <br /> Qand shuttle service operations. We would like to begin by forming a start-up team composed of Park Inc <br /> and the City of Sunny Isles Beach management. The purpose of the start-up team will be a smooth, <br /> Osuccessful introduction of Park Inc to the City of Sunny Isles Beach. The strategy is to share pertinent <br /> O information, develop procedures agreeable to both parties, identify particular needs and problems, and <br /> O plan solutions before the operation even begins. The following activities are proposed from the onset of <br /> the contract award: <br /> O Week 1 - Kick-Off Activities <br /> 0 <br /> O Develop a clear understanding of the start-up issues and concerns on both sides and develop a <br /> schedule of start-up activities including who will do what and when. <br /> O <br /> 1. Identify general scope of services required. <br /> O <br /> • Listing of work-sites, estimated coverage needed, staff required and daily coverage schedules <br /> O 2. Identify operational expectations. <br /> 0 • the City of Sunny Isles Beach specific employee training requirements <br /> O • the City of Sunny Isles Beach specific employee scripts, knowledge, and general responsibilities <br /> • the City of Sunny Isles Beach specific employee dress code, including bad weather, seasons, etc. <br /> O 3. Identify management issues. <br /> 0 • Chain of command; day to day management; the City of Sunny Isles Beach contact; Park Inc contact <br /> O • Emergency calls: contacts, procedures, telephone numbers, possible problems <br /> • Staffing changes: current numbers, contact names, telephone numbers <br /> O4. Identify finance issues. <br /> O • How costs are computed, billing format, timing, payment <br /> 0 5. Identify liability and legal issues. <br /> O • Insurance, emergency procedures, handling of claims. <br /> O6. Walk through and discuss specific site concerns and requirements <br /> • At each specific work site station, identify any specific instructions for staffing, where employee <br /> Oshould stand, support call source, and other issues. <br /> 0 <br /> O 9 <br /> 0 <br />