Reso 2002-426 - Laserfiche WebLink

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1. Executive Summary Miami -Dade County is pleased to submit. the following proposal to the City of Sunny Isles Beach, Florida. In the last year, Miami -Dade County has designed and implemented a web portal, www.miamidade.gov , that has received nationwide recognition for ease of use, intuitive design and functionality. Our use of wireless technology and the Internet in building inspections was recently listed as the top 25 innovative wireless projects in the county, uncommonly placed amongst private sector initiatives. This year, Miami -Dade County was rated fourth out of 400 in a nationwide competition conducted by the Center for Digital Government, which focuses on state and local government web sites and is considered to be the 'Oscars' in the government . web arena. We are, however, most pleased by the positive feedback that has been found amongst our own community and the residents we serve. Since the planning stages for this initiative, the County has held a vision of seamless service to the public. This presents a challenge to a community that is comprised of many government entities: from the cities, to the county, to the State as well as the federal government. However, by working closely and in partnership with these agencies, Miami -Dade County believes the vision is very much within reach. To deliver the items included in this document, Miami -Dade County proposes to enter into an agreement between the county and city government in which the County will provide consulting, design and web hosting services to the City. Essentially, the county will serve the needs of the City of Sunny Isles Beach in the role of services vendor. 1.1. Goals and Objectives - The County has outlined a number of goals that will be achieved for a successful project. These are the elements that the county feels are essential for a comprehensive and effective e- government initiative in the City of Sunny Isles Beach 1.1.1. Design a city web portal - The first goal is to provide the City of Sunny Isles Beach with a community web portal, designed with a citizen centric focus, that will allow the public to interact, transact business with, and learn about the activities of City government. The city portal will be closely modeled after the county's portal, and will include linkages to the county portal for those services that are provided to the residents of Sunny Isles Beach by Miami -Dade County (ie, waste collection, building, etc) The graphic design of the portal will reflect the ambiance and lifestyle experience in this community. The navigation and usability design will ensure that guidelines for use and accessibility are met as outlined in the county's web /style guide. 1.1.2. Assist the city in development of a comprehensive e- government program that will ensure adequate planning is given to issues of policy and procedure. The County will share the results of its own planning initiatives with the City and assist with these items as requested. 1.1.3. Provide the City with a proposal for hosting services provided by Miami -Dade County. By using the county as a web hosting service, the City will be able to, at its option, take advantage of central portal functionality,. including online payment services and content management. The web portal, however, will be designed in such a way that other web hosting alternatives can be considered by the City. 1.1.4. Present to the City various maintenance and support plans that will meet the City's on -going needs for the City web portal. q., i