Reso 2004-677 - Laserfiche WebLink

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Prominent features of our proposal include those listed below: OJ ) '.."". ) . Extensive efforts are devoted early and throughout the project to ensure a thorough understanding of City's proj ect objectives and all related past, present as well as future issues, to ensure quality recommendations and to ensure quality control over all components of the project; · Easy and rapid access to the City's Project Manager, department heads and designed others to ensure that project stakeholders are able to personally interact with me and other project staff team members and to have their questions and concerns addressed without significant delays. The office and home telephone numbers and email address of me and the other members of our consulting team will be provided to the City's Project Director to enhance quick and easy communications on important project issues. Such close communication is required not only to tract project progress but also to establish a quick rumor response on project issues; · Bi-weekly written project progress reports to the City's Project Director and department heads as applicable to keep track of our progress in conducting and completing the study; . Conducting personal interviews with a statistically valid number of employees in each class of positions, plus all supervisory employees, all employees identified by the City or BY A for targeted attention, any employee requesting an interview and others selected by us to ensure quality interaction and communication with all involved employees and to secure adequate information for making sound recommendations affecting internal operations and external competitiveness. It is our experience that BY A will personally interview at least 70% of all employees included in the study in both individual and group interviews. While conducting an organization or service study is an analytical process, it is also a human process that usually is of great interest and concern to employees and other local interested parties. We believe that it is critical to establish and maintain good communications with employees and all other local parties that have a vested interest in the outcome of the study to provide credibility for our subsequent recommendations; · Working closely with all management and supervisory personnel to better understand current and potential future operational and administrative difficulties and organizational requirements so that the final plan has relevance for both short-term and long-term organizational and management needs. · The assignment of senior associates with extensive experience in the development and successful implementation of all of our projects. All of our senior associates have a bachelor's and/or master's degrees in public administration or closely related fields and practical hands-on experience in the provision of municipal services in communities of comparable size to the City of Sunny Isles Beach. All of our senior associates have extensive experience in conducting organizational service studies for town and City governments and are familiar with the work of all of the positions in this study;