Reso 2004-677 - Laserfiche WebLink

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<J ) ') <./ The completion of these initial tasks will enable the consultants to compile an in depth profile of each department's operations reflecting each respective department's staffmg, procedural and operational practices and the city from an overall perspective. At the conclusion of this task, the consultants will present their initial findings to the City and discuss specific areas in which we believe there is potential for the most significant improvement. Based upon the comments that we receive from this workshop, the consulting team will proceed to refine their findings, and to identify operational areas with the highest return for management improvements. These fmdings will be presented to the City in the Final Report. As outlined above, we have identified four- (4) major tasks or objectives for this project: 1. Data Collection and Review 2. Employee Interviews and Administration of Employee Confidential Survey 3. Current Department Performance Level Assessment 4. Strategic Master Plan Typically in evaluating the performance of municipal Departments, we utilize the following type of benchmarking information that is based on nationally recognized data points, 1. 2. 3. 4. 5. 6. 7. 8. Department-wide and individual work activity levels Organizational and staffing structure Administrative procedures, practices, and policies Analysis of communications systems Automation and information management Analysis of capital improvement program (if applicable) Review of the condition and suitability of equipment and facilities Review of budgetary operations and personnel administration (staff accountability- department and individual employee goals and objectives Review annual reporting of operations and finances~ and Evaluate potential consolidation and/or outsourcing opportunities Employee attendance records Geographical profile (population, square miles, road miles, industry/commercial profile) 9. 10. 11. 12. 6