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<br />Item 8: For Customers that are ac,-!uiring SunGard's ?\Iessage Switch, the Customer is responsible for all <br />of the associated costs from the State to connect to and communicate with State/NCIC network, <br />This may include the following additional costs: <br /> <br />i, Dedicated Line <br />ii, DSU to State <br />iii, j\ssociared Installation Charges <br />iv, l\'lonthly Charges <br />v, Surcharges by Stare <br />\ oj, etc. <br /> <br />Item 9: The Customer shaJl implement an Uninterruprible Power Supply (UPS) system for all servers and <br />all C-\D workstations, This can be at the machine level or at the site level. SunGard recommends <br />the use of an enterprise level Master UPS and external generator for full power backup, <br /> <br />Item 10: SunGard software is designed for use with laser jet printers for reporr output in order to utilize <br />the wider margins available. Reporr output on non-laser printers (inkjet, dot-matrix, etc,) may be <br />adeguate, but is not guaranteed by SunGard, <br /> <br />Item 11: This Agreement is based on the current licensing policies of each third party software <br />manufacturer as well as all hardware manufacturers, In the event that a manufacturer changes any <br />of these respective policies or prices, SunGard reserves the right to adjust this proposal to reOect <br />those changes. <br /> <br />Item 12: "-\11 Hardware and System Software maintenance (i.e, (}perating System, Data Backup Software, <br />.-\ntivirus Software, etc,) is the responsibiliry of the Customer. For any Hardware or System <br />Software issues, ONLY the manufacturer's warranty applies, In the case of a Hardware or Sysrem <br />Software issue, the product's manufacturer would be the primary source of supporr, SunGard <br />can assisr in determining if the problem occurrence is due to Hardware, System Software or <br />SunGard Application Software, If the issue is found to be related to SunGard's ,-\pplication <br />Software, support would fall under the SunGard contracted support agreement, If the issue is <br />found to be caused by Hardware or System Software, support would fall outside of the SunGard <br />contracted support agreement and standard hourly rates would apply, <br /> <br />Item 13: The Customer will be biJled all travel and living expenses and per diem expenses per the terms of <br />the Agreement, <br /> <br />SunGard Schedule A <br />Vcr, 7,11.05 <br /> <br />14 of 14 <br /> <br />Sunny Isles Beach FL Schedule A,doc S /8 <br />4113/2006 <br />