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<br />Item 8: For Customers that are acguiring SunGard's I\fessage Switch, the Customer is responsible for all <br />of the associated costs from the State to connect to and communicate with State/NCIC network. <br />This may include the following additional costs: <br /> <br />i. Dedicated Line <br />ii. DSU to State <br />iii. Associated Installation Charges <br />iv. Monthly Charges <br />v. Surcharges by State <br />vi. etc. <br /> <br />Item 9: The Customer shall implement an Uninterruptible Power Supply (UPS) system for all servers and <br />all CAD workstations. This can be at the machine level or at the site level. SunGard recommends <br />the use of an enterprise level I\'laster UPS and external generator for full power backup. <br /> <br />Item 10: SunGard software is designed for use with laser jet printers for report output in order to utilize <br />the wider margins available. Report output on non.laser printers (inkjet, dot-matrix, ete.) may be <br />adeguate, but is not guaranteed by SunGard. <br /> <br />Item 11: This .-\greement is based on the current licensing policies of ea ch third party software <br />manufacturer as well as all hardware manufacturers. In the event that a manufacturer changes any <br />of these respective policies or prices, SunGard reserves the right to adjust this proposal to reflect <br />those changes. <br /> <br />I tern 12: ,-\ll Hardware and System Software maintenance (i.e. ()perating System, Data Backup Software, <br />Antivirus Software, etc.) is the responsibility of the Customer. For any Hardware or System <br />Software issues, ONLY the manufacturer's warranty applies. r n the case of a Hardware or System <br />Software issue, the product's manufacturer would be the primary source of support. SunGard <br />can assist in determining if the problem occurrence is due to Hardware, System Software or <br />SunGard Application Software. If the issue is found to be related to SunGard's ,\pplication <br />Software, support would fall under the SunGard contracted support agreement. I f the issue is <br />found to be caused by Hardware or System Software, support would fall outside of the SunGard <br />contracted support agreement and standard hourly rates would apply. <br /> <br />Item 13: The Customer will be billed all travel and living expenses and per diem expenses per the terms of <br />the ,-\greement. <br /> <br />SunGard Schedule A <br />Vel'. 7.11.05 <br /> <br />14 of 14 <br /> <br />Sunny Isles Beach FL Schcdule A.doc <br />4/13/2006 <br /> <br />SIB <br />