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<br />Corporate Order Form 8
<br />prohibited by law, billing of roaming charges and minutes or Services used may be delayed or applied against Included minutes or
<br />Services in subsequent billing cycles, which may cause you to exceed your Included minutes or Services In a particular billing
<br />cycle. Roaming and other call rating (such as time of call) depend on the location of the network equipment providing Service for
<br />a particular call and not the location of the Phone. For billing purposes, you agree not to rely on Indicators on your Phone (such
<br />as roaming and call time), which may be inaccurate. UNUSED MiNUTES OR OTHER ALLOTMENTS FROM YOUR RATE PLAN
<br />EXPIRE AT THE END OF YOUR BILLING CYCLE AND DO NOT CARRY OVER TO SUBSEQUENT BILLING CYCLES. PARTIAL
<br />MINUTES OF AIRTIME USAGE ARE ROUNDED UP AND CHARGED, OR DEDUCTED FROM ANY INCLUDED MINUTES, AS FULL
<br />MINUTES; AIRTIME USAGE IS MEASURED FROM THE TIME THE NETWORK BEGINS TO PROCESS THE CALL (BEFORE THE
<br />PHONE RINGS OR THE CALL IS ANSWERED) THROUGH ITS TERMINATION OF THE CALL (AFTER YOU HANG UP). FOR BILLING
<br />PURPOSES, THE TIME OR DAY (SUCH AS NIGHTS AND WEEKENDS) OF AN ENTIRE CALL IS DETERMINED BY THE TIME THE
<br />CALL STARTS. UNLESS OTHERWISE SPECIFIED IN YOUR RATE PLAN MATERIALS, WEEKENDS ARE MIDNIGHT FRIDAY TO
<br />MIDNIGHT SUNDAY. NIGHTS ARE 9:00 PM TO 6:59 AM,
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<br />Incorrect Charaes. If you believe your bill contains an Incorrect charge, you have 60 days from the date of the first bill that
<br />contains the charge to notify us or you waive any right to dispute the charge. To notify us, please contact Customer Care at www,t-
<br />mobile,com, (800) 937-8997, or 611 from your Phone, We may require you to describe the dispute in writing, Any wrillen communications
<br />concerning charges must be sent to the T.Mobile Customer Relations address in Sec, 2, If you accept a credit to resolve an issue, you
<br />agree the issue is fully resolved, If Customer Care does not resolve your dispute and you still wish to pursue the maller, follow the dispute
<br />resolution process described in Sec, 2, California customers: our Utility number is U.3056.C; If you file e billing related claim with the
<br />Consumer Affairs Branch ("CAB") of the CPUC you must, within 24 hours of filing, Inform us by writing to the Customer Relations
<br />address In Sec. 2 with sufficient Information to Identify you and your account. If we resolve your dispute, your CAB claim will be
<br />deemed resolved at that time, and you agree to promptly withdraw your claim with the CAB. Pavments. We may require payment
<br />before your due date if we are concerned about your ability to pay us (such as when you have an unusually high balance). For
<br />your payment to be deemed received by us and your account to be timely credited, you must provide with your payment
<br />information sufficient to Identify you and your account (your account number). If we accept late or partial payments or payments with
<br />limiting notations, it will not waive any of our rights to collect all amounts that you owe us and it will not be an accord and satisfaction, If we
<br />agree to an allernate payment plan, we may confirm il In any manner, including by electronic means, If your financial institution dishonors
<br />or returns for insufficient funds your check or credit card, it is a breach of this Agreement and we may a) charge you a fee of $20
<br />or such amount as may be permitted by law, b) stop accepting checks, credit card or other similar payment methods from you and
<br />c) immediately suspend or cancel your Service. We may use a collection agency and charge you for their fees billed to us for
<br />trying to collect what you owe us, Late Fees. You aaree to Dav 1,5% or $5 Der month (or Dortion of a month), whichever Is areater.
<br />on anv Dast due balances until Dald,-subiecUoJhe-hlahestamount-Dermitted-bv-law~ExceDt-to-the-extent-Drohiblted-bv-Iaw.thls
<br />late fee mav be charaed reaardless of anv disDutes vou mav have raised reaardina vour invoiced charaes.
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<br />12, Taxes & Fees/Reaulatorv and Administrative Fees. We bill you for taxes, fees, and other charges (such as sales, use, excise,
<br />public utility and other taxes) levied by or remitted to domestic or foreign governments or authorities and Imposed on you or us as
<br />a result of providing the Service or your Phone ("Taxes & Fees"). Any tax exemption only applies after the date we receive from
<br />you acceptable documentation. We will determine, In our discretion, the type and amount of the Taxes & Fees to be billed. These
<br />Taxes & Fees may change at any time without notice. We may also bill you for regulatory and administrative fees ($.86 per line
<br />per month as of 12/04) to recover our costs of complying with certain regulatory mandates (in our discretion) and Universal
<br />Service Fees ("USF") or similarly imposed charges (the amount or method of calculation of these fees may change at any time
<br />without notice to you) except to the extent prohibited by law. RegUlatory and administrative fees and USF are not taxes or
<br />government required charges. We may impose regulatory and administrative fees whether or not all or some services are used, or
<br />available to you, or In your location. We are required to use the residential or business street address you provided us to
<br />determine certain Taxes & Fees. If you give us an address (such as a PO box) that is not a recognized street address, does not
<br />Identify the taxing jurisdictions applicable to the address or does not reflect the service area associated with your Number, you
<br />may be assigned a default location for Taxes & Fees calculation, which may result in a higher or lower charge for certain Taxes &
<br />Fees and you have 60 days from the date of the first bill that contains disputed Taxes & Fees to notify us or you waive your right to
<br />dispute those Taxes & Fees,
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<br />13. Disclaimer of Warranties. EXCEPT FOR ANY OTHER WRITTEN WARRANTY THAT MAY BE PROVIDED, AND TO THE EXTENT
<br />PERMITTED BY LAW, ALL SERVICES. PRODUCTS AND THIRD PARTY PRODUCTS ARE PROVIDED "AS IS," "WITH ALL FAULTS"
<br />AND WITHOUT WARRANTIES OF ANY KIND, EiTHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIT, WARRANTIES OF TITLE,
<br />MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY
<br />DISCLAIMED. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THE SERVICE OR PRODUCTS, WE DO NOT
<br />AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF, AND YOU SHOULD NOT RELY ON ANY SUCH
<br />STATEMENT, ANY STATEMENTS MADE IN PACKAGING, MANUALS OR OTHER DOCUMENTS, OR BY ANY OF OUR DEALERS
<br />(EXCEPT FOR ANY WRITTEN LIMITED WARRANTY THAT MAY BE PROVIDED), ARE FOR INFORMATIONAL PURPOSES ONLY AND
<br />ARE NOT WARRANTIES BY US OF ANY KIND, WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DEALERS,
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<br />SIB
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<br />Business Sales 040206
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