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<br />are not parties to the Contract, and the Contractor that certifics thcm shall be responsible for their <br />actions and omissions. <br /> <br />"Customer" means the State agencies and other eligible users that will order products directly <br />from the Contractor under the Contract. By ordering products under the Contract, the Customer <br />agrees to its terms. Customers are not, however, parties to the Contract. <br /> <br />"Department" means the Florida Department of Management Services. The Department will be <br />a party to the Contract. "State Purchasing," a division within the Department's Support <br />Program, is responsible for administration of this solicitation and will be responsible for day-to- <br />day administration of the Contract. State Purchasing may be reached at 4050 Esplanade Way, <br />Suite 360, Tallahassee, FL 32399-0950, (850) 487-4634, or via links posted at <br />http://www.myflorida.com/myflorida/business/index.html. The Department reserves the right to <br />contract with a third-party service provider to assume responsibility for administration of the <br />Contract. <br /> <br />"Product" means any deliverable under the Contract, which may include commodities, services, <br />technology or software. <br /> <br />"Purchase order" means the forn1 or format a Customer uses to make a purchase under the <br />Contract (e.g., a formal written purchase order, electronic purchase order, procurement card, or <br />other authorized means). <br /> <br />"State" means the State of Florida and its agencies. <br /> <br />3.02 Elie:ible Customers: Section 287.056 of the Florida Statutes governs agencies' use of the <br />Contract. Others may seek Department approval under section 287.042(2)(a) as an eligible user <br />of the Contract. Customers participating in the Contract do so according to the following terms: <br />(1) non-State Customers assume and bear complete responsibility with regard to performance of <br />any contractual obligation or tern1; (2) breach of a Contract term by any particular Customer <br />shall not be deemed a breach of the Contract as a whole, which shall remain in full force and <br />effect, and shall not affect the validity of the Contract nor the Contractor's obligations to non- <br />breaching Customers or the Department; (3) the State shall not be liable for any breach by a non- <br />State Customer; (4) each non-State Customer and the Contractor guarantee to save the State and <br />its officers, agents, and employees harmless from liability that may be or is imposed by their <br />failure to perform in accordance with their obligations under the Contract. <br /> <br />3.03 ReQluests for Quotes: Unlike most products, technology products historically decrease in <br />price over time. Therefore, it is in the Customer's best interest not to set the price for any <br />particular technology product until the date the product is purchased. For all purchases of $2,500 <br />or greater, CUSTOMERS ARE RESPONSiBLE FOR COMPETITIVELY SETTING THE <br />PRICE FOR EACH PARTICUlLAR ORDER, AND THEY SHALL DO SO BY <br />INITIA TING A REQUEST FOR QUOTES C'RFQ"), which is an oral or written request for <br />written pricing or service inforn1ation from a Contractor for products available under the <br />Contract from that Contractor. Customers shall create and maintain written records of oral and <br />written requests, as well as records of quotes received. Quotes shall be in writing but otherwise <br /> <br />(>, <br />, / <br />