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4.1 Definitions <br /> The definitions contained in s. 60A-1.001, F.A.C. shall apply to this agreement. The following <br /> additional terms are also defined: <br /> a) "Contract" means the legally enforceable agreement that results from a successful <br /> solicitation. The parties to the Contract will be the Customer and Contractor. <br /> b) "Customer" means.the State agency or other entity identified in a contract as the party to <br /> receive commodities or contractual services pursuant to a contract or that orders <br /> commodities or contractual services via purchase order or other contractual instrument from <br /> the Contractor under the Contract. The "Customer" may also be the "Buyer" as defined in the <br /> PUR 1001 if it meets the definition of both terms. <br /> c) "Product" means any deliverable under the Contract, which may include commodities, <br /> services, technology or software. <br /> d) "Purchase order" means the form or format a Customer uses to make a purchase under the <br /> Contract (e.g., a formal written purchase order, electronic purchase order, procurement card, <br /> contract or other authorized means). <br /> 4.2 Purchase Orders <br /> In contracts where commodities or services are ordered by the Customer via purchase order, <br /> Contractor shall not deliver or furnish products until a Customer transmits a purchase order. All <br /> purchase orders shall bear the Contract or solicitation number, shall be placed by the Customer <br /> directly with the Contractor, and shall be deemed to incorporate by reference the Contract and <br /> solicitation terms and conditions. Any discrepancy between the Contract terms and the terms stated <br /> on the Contractor's order form, confirmation, or acknowledgement shall be resolved in favor of terms <br /> most favorable to the Customer. A purchase order for services within the ambit of section 287.058(1) <br /> of the Florida Statutes shall be deemed to incorporate by reference the requirements of <br /> subparagraphs (a) through (f) thereof. Customers shall designate a contract manager and a contract <br /> administrator as required by subsections 287.057(15) and (16) of the Florida Statutes. <br /> 4.3 Product Version <br /> Purchase orders shall be deemed to reference a manufacturer's most recently release model or <br /> version of the product at the time of the order, unless the Customer specifically requests in writing an <br /> earlier model or version and the contractor is willing to provide such model or version. <br /> 4.4 Price Changes Applicable only to Term Contracts <br /> If this is a term contract for commodities or services, the following provisions apply. <br /> (a) Quantity Discounts. Contractors are urged to offer additional discounts for one time delivery of <br /> large single orders. Customers should seek to negotiate additional price concessions on quantity <br /> purchases of any products offered under the Contract. State Customers shall document their files <br /> accordingly. <br /> (b) Best Pricing Offer. During the Contract term, if the Customer becomes aware of better pricing <br /> offered by the Contractor for substantially the same or a smaller quantity of a product outside the <br /> Contract, but upon the same or similar terms of the Contract, then at the discretion of the <br /> Customer the price under the Contract shall be immediately reduced to the lower price. <br /> (c) Sales Promotions. In addition to decreasing prices for the balance of the Contract term due to <br /> a change in market conditions, a Contractor may conduct sales promotions involving price <br /> reductions for a specified lesser period. A Contractor shall submit to the Procurement Officer <br /> documentation identifying the proposed (1) starting and ending dates of the promotion, (2) <br /> products involved, and (3) promotional prices compared to then-authorized prices. Promotional <br /> prices shall be available to all Customers. Upon approval, the Contractor shall provide <br /> conspicuous notice of the promotion. <br /> (d) Trade-In. Customers may trade-in equipment when making purchases from the Contract. A <br /> trade-in shall be negotiated between the Customer and the Contractor. Customers are obligated <br /> 618-001-10-1 Office and Educational Consumables ITN Page 27 of 77 <br />