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<br />1- <br /> <br />granicus. <br /> <br />player templates that replicate your website's current look and feel. An archive <br />page serves as the interface of your video library with a comprehensive list of live <br />and on-demand content. The player template dictates user experience when <br />viewing live or archived video content. Together, the archive page and player <br />template organize your content In a user-friendly fashion that will keep your <br />constituents coming back. <br /> <br />Training. Granicus Professional Services offers a training program that is <br />unparallel in quality. Our Customer Advocacy department exceeds premier <br />service organizations by extending a personalized Customer Advocate to <br />maximize the value of your newly installed and configured system. Through <br />pre-training consultations, your Customer Advocate defines your organization's <br />training needs and creates a transition plan that migrates staff members and <br />workflows into your Granicus environment. Advocates take a leading role in <br />project management by serving as the primary contact and working with our <br />Deployment Engineers and Web Designers to confirm system installation, <br />configuration and validation. Next, your Customer Advocate travels to your <br />location to educate individual staff members about their unique role in the <br />Granicus solution. User training is designed to offer comprehensive instruction <br />on how to utilize the Granicus system in the before, during and after-meeting <br />stages. From streaming a live event to capturing motions and votes, our skilled <br />Advocates provide hands-on instruction in the comfort of your meeting and <br />legislative environment. <br /> <br />Workflow Configuration. Every organization's live meeting process varies <br />slightly, from common phrases utilized to the amount of speaker time allotted. <br />These existing workflows dictate specialized MlnutesMaker and VotingSystem <br />configurations. Granicus engineers work closely with your staff to assess such <br />specifications and design a solution that seamlessly integrates your existing <br />public meeting and legislative operations. <br /> <br />Document Templates. Our MinutesMaker and VotingSystem solutions <br />produce agenda and minutes documents that resemble your print versions but <br />offer constituents much more in terms of functionality. Each agenda or minutes <br /> <br />12of23 <br />