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<br />, . <br /> <br />~ <br /> <br />STOCKTON MAINTENANCE GROUP, INe. <br />1975 SANSBURY WAY SUITE 116 <br />WEST PALM BEACH FL 33411 <br />any "weak link(s)". SMG's approach to effecting preventive and corrective actions so that <br />they are suitable to the defect relies on developing a tailored/customized/case-by-case <br />response to the problem. Examples of process control/performance improvement <br />method/measures include: <br /> <br />. revised approach, e.g., work instructions <br />. re-training <br /> <br />Once the final method/measure is implemented, the deficient/defective work will be <br />incorporated into our inspection system (Master Inspection Schedule) to verify complete <br />elimination of the problem and confirm that service output is back up to (or above) <br />acceptable standards. <br /> <br />18 <br />