Laserfiche WebLink
<br />twenty-four (24) hours, All other service complaints shall be investigated and <br />responded to within twenty-four (24) hours. Franchisee shall, at the sole option of <br />the City Manager, supply the City with copies of all Customer complaints on a <br />montWy basis and indicate disposition of each. Such records shall be available for <br />inspection by City at all times during business hours specified herein. The form shall <br />indicate the day and hours on which the complaint was received and the day and hour <br />on which it was resolved. When a complaint is received on the day preceding a <br />holiday or on a Saturday, it shall be serviced on the next working day. The Franchisee <br />shall establish pro~edures acceptable to City to insure that all Customers are notified <br />as to the complaint procedure. <br /> <br />Section 1.23 <br /> <br />Franchise Non-Exclusive <br /> <br />(a) Any Franchise granted by this Ordinance is nonexclusive, and City reserves <br />the right to award additional Franchises or utilize other Solid Waste collection <br />programs. <br /> <br />(b) Nothing herein shall authorize collection of Solid Waste in areas of the City <br />serviced by Miami-Dade County. <br /> <br />Section 1.24 Rights Reserved. <br /> <br />City reserves the right to adopt ordinances regulating the services provided hereunder <br /> <br />Section 1.25 Surrender of Rights. <br /> <br />As a further consideration for the granting of the rights, privileges and franchises <br />granted hereby, the Company surrenders all rights, privileges and franchises <br />heretofore granted by Miami-Dade County in the newly-incorporated City of Sunny <br />Isles Beach franchise area for any of the purposes stated in this Ordinance and now <br />enjoyed by the Franchisee in the franchise area, provided, however, that such <br />surrender shall not be effective unless and until this Ordinance shall be finally adopted <br />and in effect and the rights, privileges and franchises granted hereby shall be validly <br />in force and effect. <br /> <br />Section 1.26 City's Right to Regulate Use of Streets not Abrogated. <br /> <br />Nothing in this Ordinance shall be construed as a surrender by the City of its right or <br />power to pass ordinances regulating the use of its streets in accordance with City's <br />police powers or property rights. <br /> <br />Solid Waste Franchise Ordinance (revd) <br /> <br />-10- <br />