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<br />or other duly authorized officer. The franchisee will bear the cost ofthe preparation of such financial <br />statements. <br /> <br />(e) Subject to applicable law, no acceptance by the City of any franchise fee payment shall <br />be construed as an accord that the amount paid is in fact the correct amount, nor shall such <br />acceptance of payment be construed as a release of any claim the City may have for additional sums <br />payable. <br /> <br />(f) The franchise fee payment is not a payment in lieu of any other tax, fee or assessment. <br /> <br />(g) The City may, from time to time, but not more frequently than once per year, and upon <br />reasonable notice, inspect, copy and audit any and all books and records of the franchisee relevant <br />to the determination of gross revenues and the computation of franchise fees due, and may <br />recompute any amounts determined to be payable under the franchise. The cost of the audit will be <br />borne by the franchisee if, as a result of the audit, the City determines that the franchisee has <br />underpaid the franchise fees owed in an amount equal to or exceeding 3.5 percent (3.5%) of the <br />franchise fees actually paid. A franchisee shall make all books and records necessary to <br />satisfactorily perform the audit readily available to the auditors in Dade County, for inspection and <br />copying or in the alternative, franchisee shall pay all costs necessary for the City to perform the audit <br />at a location outside of Dade County. <br /> <br />(h) In the event that a franchise fee payment is not received by the City on or before the due <br />date set forth in subsection (b) above, or is underpaid, the franchisee will pay a late charge of 18 <br />(18%) percent annually of the amount of the unpaid or underpaid franchise fee payment, provided <br />however, that such rate does not exceed the maximum amount allowed under State law. Any interest <br />and/or late charges paid by franchisee is intended to be a charge incidental to the enforcing of a <br />franchise within the meaning of Section 622(g)(2)(D) of the Communications Act, 47 U.S.C. <br />~542(g)(2)(D), and may not be deducted from the franchise fee imposed by this article or any <br />franchise agreement. <br /> <br />(i) When a franchise terminates for whatever reason, the franchisee shall file with the City <br />within 90 calendar days of the date its operations in the City cease, a financial statement, certified <br />by a certified public accountant or the franchisee's chief financial officer, showing the gross <br />revenues received by the franchisee since the end of the previous quarterly payment. Adjustments <br />will be made at that time for franchise fees due to the date that the franchisee's operations ceased. <br /> <br />Sec. 16. <br /> <br />Customer service requirements. <br /> <br />(a) Any person operating a cable system shall maintain all parts of its system in good <br />condition and in accordance with standards generally observed by the cable television industry. <br />Sufficient employees shall be retained to provide safe, adequate and prompt service for all of its <br />customers and facilities. <br /> <br />(b) The franchisee shall maintain at least one conveniently located business office and service <br /> <br />Cable Ordinance <br /> <br />-23- <br />