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ARTICLE 13 <br />GRIEVANCE PROCEDURE <br />Section 1. In a mutual effort to promote harmonious working relations between the <br />parties of this Agreement, it is agreed to and understood by both parties that there shall be a <br />procedure for the resolution of grievances or misunderstandings between the parties arising from the <br />application and interpretation of this Agreement. A "grievance" is defined as a dispute involving the <br />interpretation or application of this Agreement. Discipline and discharge shall not be subject to the <br />grievance procedure. <br />Section 2. Grievances will be processed in the following manner and strictly in <br />accordance with the following stated time limits. To simplify the grievance procedure, the number <br />of "working days" in presenting a grievance and receiving a reply from different levels or steps shall <br />be based on a forty (40) hour, five (S) day work week, Monday through Friday, excluding the <br />holidays listed in this Agreement. <br />Section 3. A grievance shall be defined as an alleged violation or disagreement involving <br />interpretation and/or application of specific terms of this Agreement. In accordance with Section <br />447.401, Florida Statutes, covered employees shall have the option of either utilizing this grievance <br />procedure or utilizing an unfair labor practice procedure, but not both. Eligible employees may file a <br />grievance whether or not they are dues -paying members of the Union. <br />Section 4. A. The Law Enforcement Officer's Bill of Rights shall be strictly adhered to <br />when matters of discipline are investigated. <br />B. A written reprimand shall be accompanied by copies of any supporting documents, <br />memos, tape recordings and/or complaints which form the foundation for the issuance of the written <br />reprimand. <br />Section 5. Effective upon the execution of this Agreement, grievances shall be processed <br />in accordance with the following procedures set forth below. Failure of the City to respond to the <br />grievance within the time limits set forth below shall entitle the employee or union to proceed to the <br />next step in the grievance process. The time limits may be extended by mutual written agreement. <br />Step 1: Whenever an employee has a grievance, s/he should first present it verbally to <br />his/her immediate supervisor within ten (10) days of the event giving rise to the grievance. It is the <br />responsibility of the supervisor to attempt to arrange a mutually satisfactory settlement of ' the <br />-14-1Page <br />