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<br />CITY OF SUNNY ISLES BEACH, FLORIDA <br /> <br />REQUEST FOR PROPOSAL NO. 10-07-01 <br /> <br />PROFESSIONAL TOWING SERVICES FOR THE <br />CITY OF SUNNY ISLES BEACH POLICE DEPARTMENT <br /> <br />SECTION 2. ADDITIONAL TERMS AND CONDITIONS <br /> <br />2.1 ANCILLARY SERVICES <br /> <br />Any ancillary services are to be performed only if required and appropriate. If any such charges <br />are questioned by the City, and such ancillary services were not noted on the Vehicle Storage Receipt, <br />it shall be the Contractor's responsibility to prove the validity of such charges. <br /> <br />2.2 RESPONSE TIME <br /> <br />The response time for the Police Department shall be as follows: <br /> <br />The Contractor shall respond to the request for services within twenty (20) minutes of the call for <br />service. If the Contractor is unable to meet their obligation within the twenty-minute time limit, the <br />Contractor shall immediately call the Police Department back and notify them that they cannot <br />respond in a timely manner. The Police Department will then call upon another Contractor for <br />serVIce. <br /> <br />The response time for departments other than the Police Department shall be as follows: <br /> <br />The Contractor shall respond to requests for service within thirty minutes of the call for service. <br />Contractor shall assess the call for service immediately, and if Contractor realizes that they cannot <br />respond within thirty minutes, the Contractor shall call a subcontractor to respond to the City's call. If <br />contractor fails to meet time limitations the following fines will be imposed as outlined in Section <br />2.21 <br /> <br />2.3 CONTRACTOR'S EQUIPMENT DURING STATE OF EMERGENCY OR <br />DISASTER <br /> <br />Each Contractor that is selected by the City and awarded a contract to tow for the City shall be <br />responsible for the following: <br /> <br />The Contractor that is on call or on duty for the session or time frame when an emergency or disaster <br />strikes shall have available at least two (2) Class A wreckers or Class A flatbeds at the disposal of the <br />City's Police Department. <br /> <br />Contractors that are not on call or not on duty when an emergency or disaster strikes will make <br />available one (1) Class A wrecker or Class A flatbed to the City's Police Department. <br /> <br />11 <br />