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Sample Government, FLORIDA SCHEDULE OF FINDINGS AND QUESTIONED COSTS-FEDERAL AWARDS AND STATE FINANCIAL ASSISTANCE PROJECTS (Continued) SECTION 11- FINANCIAL STATEMENT FINDINGS (Continued) . The City should create written policies and procedures for the backup and restoration of Windows-based servers. The procedures should be sufficient to enable other employees within the City's Network Systems group to perform backup and restoration duties in the event that the primary backup technician is unavailable. Backup errors reported by TSM may indicate serious problems with the integrity of daily backups. The City should investigate and fix backup errors immediately. This includes regularly repeated errors caused by locked files. . The City should make accommodations to ensure that the iSeries disaster recovery plan is tested every year. Views of Responsible Officials and Planned Corrective Action City policy and procedures dictate that all software on City computers be installed by the Information Technology staff. The Information Technology staff currently maintain a complete file of all software licenses purchased. The Information Technology staff will develop and maintain a list of software that they install on individual City computers. The Information Technology staff will be implementing procedures to find software installed on City computers not in compliance with City policy, although it is recognized that due to the three-level antivirus and anti-malware software, it is unlikely that such software installation poses a risk to the network and/or information security. The City has written procedures for back-ups of both the Windows-based server environment and the iSeries environment. Employees primarily responsible for completing the backup process, as well as the other Information Technology employees who occasionally complete the process, continue to follow these procedures. Formal policies and procedures will be formalized to include current procedures and will address mitigation of backup errors reported by the backup software. The configuration of the individual servers is well documented and provide the ability to reconstruct the servers, including the restoration of all data from the off-site backup tapes. The configuration of the software and hardware used in the backup process will be included in these policies and procedures. The full testing of the iSeries disaster recovery plan, which includes employees traveling to a SunGard hot site and recovering the City data, ensures that the procedure is understood by the City employees and that the data is recoverable. The employees responsible for performing this process have been trained in this process and have participated in the testing in prior years. No significant changes were made in the City's hardware or software that would affect the disaster recovery process during the year, so disaster recovery remained fully available throughout the year. The City will implement a program to ensure the iSeries disaster recovery plan is tested annually, SECTION 111- FEDERAL AWARDS FINDINGS None SECTION IV - STATE FINANCIAL ASSISTANCE PROJECTS FINDINGS None 5