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<br />Section I: Profile of the Firm (continued) <br /> <br />Retention Rate <br /> <br />Colin Baenziger & Associates has conducted over 100 searches for City and County Managers <br />around the county. Two thirds of the managers we have placed since 2000 are still working for the <br />City where we placed them. <br /> <br />Litigation <br /> <br />Colin Baenziger & Associates has never been involved in any litigation, except to testify as an <br />expert witness on behalf of one of the parties. Our performance has never been questioned and <br />our clients have never been involved in any legal action as a result of our work. <br /> <br />Drug-Free Workplace Certification <br /> <br />Colin Baenziger & Associates complies with the provisions of Drug-Free Workplace laws and <br />informs all its employees and subcontractors that it is a drug-free workplace. These individuals <br />are made aware of the dangers of drug abuse, the firm's policies concerning drug abuse, <br />available counseling, and the sanctions CB&A may impose if the employees use drugs in the <br />workplace. As a condition of employment, either as an employee or as a subcontractor, our <br />personnel must abide by our policy and must notify us of any conviction or pleas of nolo <br />contendere to drug charges. <br /> <br />Completion of Projects within Budget <br /> <br />Colin Baenziger & Associates is proud of its record of completing searches within budget. When <br />we quote a price to the client, that price is what the client will pay, no matter how difficult the <br />search is or what unforeseen circumstances may develop. We have never asked a search client for <br />additional fees, even when we were entitled to do so. <br /> <br />Completion of Project on Schedule <br /> <br />Since Colin Baenziger & Associates has been performing recruitments, it has a remarkable record <br />of achievement in meeting our project schedules. In fact CB&A has never missed a project <br />milestone. However, the executive search business involves people, and people are not always <br />predictable. For example, when Monroe County and its first choice for county manager could not <br />reach agreement on contract terms, we repeated the search. We did not miss a project milestone, but <br />the search took five months instead of three. <br /> <br />-4- <br />