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' (13) SUPPORT AND TRAINING. MCC offers a generous support and training policy. Telephone support is available during working hours by calling our toll -free number, 1- 800 - 262 -CODE. ' Our personnel can usually resolve problems in one phone call. Phone support is free of charge. While MCC does not physically install the software, our support personnel is available for consultation during the installation. On -site training is also available; a quotation is available upon request. (14) INTERNET CONNECTION. Should the Municipality desire to place the Code on the ' Internet, it may be included on MCC's home page (www.municode.com). This home page contains a growing collection of Codes of Ordinances and is available to anyone with Internet access. A link to the Municipality's home page can also be provided with this service. The fee includes updating the Code on the Internet with all Supplements completed. (15) SHIPMENT; ADOPTING ORDINANCE. Upon completion of the above, MCC will ship ' the Code as directed by the Municipality. At this time, MCC's attorney will furnish the Municipality with a suggested adopting ordinance. Once the Code has been adopted, a copy of the ordinance should be sent to MCC so that it can be included in the Code. (16) TIME SCHEDULE. The following is a tentative time schedule in the preparation of the ' new Code: a) Editorial conference in Municipality ................... 6 months after receipt of material and contract. b) Submission of proofs to Municipality .................. 3 months after completion of editorial conference. c) Delivery of completed Codes to Municipality ............ 3 months after return of proofs. The above time schedule provides for completion of the Code within twelve (12) months, excluding time required for review of the proofs and any delays occasioned by the Municipality. 5