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}{ ( r� MIAMI CHRISTMAS LIGHTS COMPANY OVERVIEW Miami Christmas Lights is South Florida's premier holiday decor company servicing commercial, municipal and residential properties throughout South Florida. Since our inception in 2008, Miami Christmas Lights has been elevating the holiday decor service experience by developing unique displays, manufacturing custom decor, installing the displays quickly and properly, maintaining each display with our proactive maintenance program, removing the decor promptly after the season, refurbishing all decor to "like-new" condition and storing the decor in our secure warehouse. We pride ourselves in taking over all holiday display activities and alleviating our customers of any and all responsibilities so they are able to focus on other tasks during the busy holiday season. Due to our boutique-like corporate structure and individual customer account management approach, Miami Christmas Lights has achieved triple digit growth every year since inception. As the experts in our industry, we truly understand our clients' exact needs, and assist them in creating the most phenomenal holiday display while staying within their budget. Our customer satisfaction is the highest in the area, evidenced by our above average rate of returning customers. We invest in only the best products on the market in an effort to ensure that our installations look magnificent and as a result,we are always successful in exceeding our customers'expectations. What Makes Miami Christmas Lights Different? Industry Experts Miami Christmas Lights is always the first to learn about new products and technology by regularly • attending holiday decor and technology conferences around the world. With the introduction of affordable LED lighting, the holiday decor industry is continuously developing innovative products and technologies, which were unavailable in the past. We have a thorough understanding of these new products and make recommendations based on our • customer's needs and desires to ensure their display is elegant, unique and state of the art. • • Professional We are well renowned for our company's high standard of professionalism. Our entire team, from CEO to ••• our installation crews, all go through vigorous training to ensure their work product is of the highest standards our • • company requires and our customers expect. All office employees are on call 24 hours a day, 7 days a week to provide the most enjoyable customer experience. For each account, we dedicate an account management team to guarantee that we exceed our customers' expectations. Our installation teams are well trained and are required to be in company • uniform at all times while on a job. Our teams are extremely effective in making certain our work is done right, and in the • least intrusive manner possible.We routinely work in 3—8 hr shifts, in order to complete the project in the most efficient and convenient way possible. Innovative Miami Christmas Lights has the can-do-it-all attitude. No project is too large for us to implement and execute. We have designed, fabricated, installed, maintained and removed the largest wreath In the Southern United States. We have local access to and relationships with structural engineers, welders, and fabricators for quick emergency products. We also specialize in incorporating technology into our decor by creating custom Ipad Apps, iPhone controlled C7 LED RGB lights, and music synchronized displays. With the introduction of LED lights, various new and exciting applications relating to holiday decor have come to fruition. Environmental, Community and Charity Projects In November of 2011, Miami Christmas Lights developed a one of a kind unique holiday community and charity project called "Heart of the Holidays".We work with local charities to develop programs and decor to promote awareness and raise money for an assortment of worthy causes. For example,we work closely with elementary through high school students in the Miami area to create custom recycled banner art work, illuminated recycled ornaments and other recycled decor to display on these projects. Using the students' creations, we have been able to raise tens of thousands of dollars to support local charities, while creating awareness to the local community, school and student partners. These charitable activities are a true example of the holiday spirit and we are thankful that we are able to help bring our local community together for a larger cause. Installation Miami Christmas Lights has created an unparalleled training program, whereby each of our team members must complete prior to performing any installation.This training program allows us to state with confidence that we have the best and most professional installation team in the South Florida area. Additionally, we have a continuing training program that each of our team members must participate in throughout the holiday season. Each Miami Christmas Lights team member is an expert in electricity and is trained to balance the electrical load between all available power sources on a display. We also seal each electrical socket with special grease to minimize the opportunity for GFI's to trip. All of our team members have been trained on any and all equipment required to complete the installation and hold required certificates. Miami Christmas Lights understands that if our installation is perfect, there will be significantly less maintenance throughout the season. 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